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How to cancel / change my reservation

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Am I charged directly when I provide my credit/debit card number or will I pay at the hotel ?

Your credit/debit card number is used to guarantee the reservation of your room for the night. You will not be charged and you will pay for your stay at the hotel, except if stated otherwise in the rate description and sales conditions. Some rates that cannot be cancelled or changed are subject to prepayment with immediate charge.

This response has been useful ?

We have updated the programme’s General Conditions of Use to reflect these new features. These General Conditions of Use will automatically come into effect on 1st January 2017. We invite you to read them now: