Swissôtel Al Maqam Makkah 5 stars

Customer review rating (ALL Rating) 4.4/5 2,881 reviews

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King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, 21955 Al Maqam, Saudi Arabia

Description

Hotel extras

  • Panoramic Kaaba and haram views

  • Exclusive direct access to haram

  • Connected to the clock towers complex, Makkah's biggest shopping mall

  • Located 100m steps away from Grand Mosque

  • Family friendly accommodation with special treats for our young guests

Our accommodation(s)

Hotel location

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Saudi Arabia

GPS:21.429729, 39.828369

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

Al Khairat Restaurant

Enjoy a wide variety of international and oriental dishes in a unique atmosphere at Al Khairat Restaurant and spend unforgettable times with family and friends at unforgettable gatherings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,881 reviews

TripAdvisor Rating  4.5/5  3,353 reviews

Amazing stay

TripAdvisor rating 5.0/5

bilal8800 TripAdvisor review

Facility is very clean and Breakfast is mind blowing with variationsof high quality food. The hotel is very close to haram as well with a pray area looking at kabaa. Staff also is so helpful and kind. I recommend this hotel if you want a place close to kabaa and clean.

Dear Bilal, Thank you for your awesome feedback about location, staff service, hotel cleanliness, breakfast buffet variety and quality. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

Wonderful staff

TripAdvisor rating 5.0/5

Departure28028399430 TripAdvisor review

We were staying there for around a month during Ramadan.It’s was an amazing experience.Mr Randy along with his colleagues was taking very good care of our room. Mr Rashid Abbasi,Mr Turki,Mr Iftekhar,Mr Firzaan,Mr Hamid,Ms Ghadaa,Mr Shakir we’re all very courteous and kind and have gone out their way to help us in so many things.

Dear Guest, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with Mr. Randy, Mr. Rashid, Mr. Turki, Mr. Iftekhar, Mr. Firzaan, Mr. Hamid, Ms. Ghadaa, and Mr. Shakir. We are waiting to serve you again soon.

Great place to stay

TripAdvisor rating 5.0/5

181shereenl TripAdvisor review

Clean, comfortable rooms. Amazing location connected to the clock tower. The prayer from the haram is played through a speaker in you room, which you can control the volume. Room service meals were on point and the staff through out the hotel were friendly

Dear Shereen, thank you for your awesome feedback about hotel cleanliness, room service, location, room amenities, and staff service. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

BEST HOTEL FOR COUPLES

TripAdvisor rating 5.0/5

Mursalin H TripAdvisor review

The distance from the Hotel to the haram is within 5 minutes and there is a back entrance into the Clocktower which makes it easy to get some food. I was checked in by a lovely young man called Rayyan who gave us an complimentary upgrade after asking and with an amazing view of the Kaaba. Rayyan and the team also surprised me and my wife with a cake and it was the best touch ever and we did not expect. Honestly the best customer service i have received and the Hotel is very clean and spacious. Swissotel can be on the pricy side but you pay for it the service, food, location.

Dear Mursalin, thank you for your honest opinion about your experience at Swissotel Makkah. We are thrilled that you liked our location, complementary service, view, hotel cleanliness, and guest relation service. We will make sure to share your feedback with Mr. Rayyan personally, to keep up the amazing work. Regarding price concerns, we’ve forwarded your feedback to the concerned department to be taken care of. We promise you a revitalizing escape full of peace of mind on your next visit.

Good Stay

TripAdvisor rating 5.0/5

Norliza A TripAdvisor review

Well located as it is near to Haram. Easy acess via Clock Tower or from side next to Ghufran Hotel. Room is clean amd comfortable. Really recommend this hotel 👍🏻

Dear Norliza, Thank you for your awesome feedback about location and room cleanliness. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

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Other web-users rate our hotel

  • 4,163 reviews 9.4/10 Location
  • 4,561 reviews 7.8/10 Room
  • 12,119 reviews 9.4/10 Service
  • 100 reviews 5/10 WiFi
  • 1,977 reviews 8.4/10 Cleanliness
  • 1,855 reviews 9.1/10 Food
  • 1,681 reviews 9.3/10 Breakfast
  • 9 reviews 10/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.