BEST PRICE GUARANTEE
ACROSS ALL HOTELS IN THE ACCORHOTELS GROUP

IF YOU FIND A LOWER PRICE ELSEWHERE, WE'LL MATCH IT AND GIVE YOU AN EXTRA 10% DISCOUNT

HOW DOES IT WORK?

Found a better rate elsewhere?

If you book an AccorHotels property online on any official AccorHotels Internet site and find (within 24 hours) an equivalent offer on another website for the same hotel at a lower price, we will honour the lower price and take an additional 10% off.

> See the terms & conditions

HOW TO CLAIM

Have you booked a stay at an AccorHotels group hotel via one of our websites, complete with reservation number, only to find a better rate elsewhere?

Step 1

Fill in the online Best Price Guarantee claim form and upload the necessary documents (screenshot showing the better rate and the related rate conditions).

Step 2

Once the details of your claim have been verified, our Customer Care team will confirm your booking at the new lower rate.

TWO SPECIFIC EXAMPLES!

X1

1-night stay

Rate advertised on our websites : €220
Rate advertised on competitor's website: €200
(€200 - 10%)
New rate offered by AccorHotels: 180€

X2

2-nights stay

Rate advertised on our websites : €220 x 2 = €440
Rate advertised on competitor's website: 200€ x 2 = 400€
(€400 - 10%)
New rate offered by AccorHotels: 360€