Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.9/5 2,545 reviews

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Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,545 reviews

TripAdvisor Rating  4.0/5  3,277 reviews

Certificate of excellence 2023

lone star classic trip 24

TripAdvisor rating 5.0/5

noella041 Families - TripAdvisor review

loved it. i used a different credit card to pay than the original one they had a hold on and it was released within 24 hours. there is only valet parking. when my husband stayed there last year he found public parking close . i used the valet they were quick and helpful. everyone was nice and friendly who worked there from check in to the restraunt to bar tender . who welcomed me back second day. i felt safe walking outside and on the area. fountains next door were relaxing . older hotel but with lots of charm

Great location, great staff

TripAdvisor rating 5.0/5

saudisandy TripAdvisor review

Every single staff member we interacted with was gracious, courteous and professional. Made our stay so enjoyable! Concierge Phillip is a treasure!

Amazing time at Fairmont Dallas

TripAdvisor rating 5.0/5

shaka B TripAdvisor review

We were VERY, VERY, VERY well taken care of and will FOR sure be returning to this hotel secondary to treatment we received from Phil, Sal, Malik, Greg, Sampson, Darrel, Brooklynne. From Phil who took care of our car service, giving directions and tour around the hotel to Malik who was considerate when our room was an hr late being cleaned, to Greg our driver who got is there timely, to Sal who very friendly opening door with kind banter to Sampson who carried our bags to our room, to Darrel to guided us to Dakotas to Brooklynne who was the kind server who spoke and smiled everytime we passed her and took care of our food. Must mention The owner of Dakotas who made sure we were taken care of and Zak our waiter. We LOVE this place!!!!!

Dear shakab2024, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

Amazing service at Fairmont hotel

TripAdvisor rating 5.0/5

Faye J TripAdvisor review

Awesome service throughout my stay. Great and amazing employees Phillip, Sal, Greg, Sampson and Darrel. I would share my experience with others about the excellent service.

Dear fayej656, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

Average Hotel

Customer review rating 3.5/5

Kristin H. Business - Confirmed reviews ALL

Hotel is very dated and in need of a renovation! Good location and food was average. Front desk staff was not very friendly -didn’t even acknowledge me for several minutes.

Dear Kristin, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

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Other web-users rate our hotel

  • 559 reviews 8/10 Location
  • 1,577 reviews 5.4/10 Room
  • 1,707 reviews 7.9/10 Service
  • 105 reviews 4.3/10 WiFi
  • 576 reviews 4.9/10 Vibe
  • 543 reviews 5.2/10 Cleanliness
  • 541 reviews 4.4/10 Amenities
  • 529 reviews 4.9/10 Comfort

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