Novotel Jaipur Convention Centre 5 stars

Customer review rating (ALL Rating) 4.5/5 192 reviews

Novotel Jaipur Convention Centre - Image 1
Novotel Jaipur Convention Centre - Image 2
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Description

Hotel extras

  • 15 minutes drive from Jaipur International Airport

  • Located with proximity to key city attractions - Amer Fort, Hawa Mahal, City Palace, etc

  • 42-acre green haven offering a blend of business and recreational amenities

  • 13 Breakout Rooms including meeting rooms, boardrooms, and VIP lounge

  • Multi-cuisine dining, bar, swimming pool, gym, spa, open lawns

Our accommodation(s)

Hotel location

Novotel Jaipur Convention Centre

RIICO Industrial Area, Sitapura
302022 Jaipur
India

GPS:26.78132, 75.82746

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  192 reviews

great place to stay

Customer review rating 5.0/5

Dr A. Business - Confirmed reviews ALL

courteous staff, excellent service by all.

Good

Customer review rating 5.0/5

Khemchand Y. Solo - Confirmed reviews ALL

Good

Dear Khemchand y., We very much appreciate your positive comments regarding your stay at the Novotel Jaipur Convention Centre. It is always a pleasure to receive positive feedback. I will share your words of appreciation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumedha CHATTERJEE Assistant Front Office Manager Novotel Jaipur Convention Centre - An Accor Brand

Very Bad

Customer review rating 0.5/5

Deepak A. Couples - Confirmed reviews ALL

At checkout I pay tarrif amount in cash and food amount in cash Your staff forget one bill of rs 900 ( nine hundred ) of food to take Now tell me it's who's mistake mine or your staff And then Next day when it's more than 12 hours I check out your hotel your staff called me and tell me that it's my mistake I forget to remind them that they forgetting my one food bill which I don't have to remember because you have that bills in your records Also when I told them to collect the cash from my given place they start scolding me that's it's all my mistake From last fifteen years me in job of travelling in india and abroad but I face this type of behavior and system first time that your so called mannerful staff is asking like demanding payment very very bad feeling If you want to maintain novotel image please go through it and tell your staff not to blaim guests for there own mistake Will never in my life i choose novotel n related property I m so much hurt after this incident

Dear Deepak A., Thank you for taking the time to tell us about your experience at the Novotel Jaipur Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Further to your feedback & subsequent investigation, I acknowledge that the receptionist had not collected the outstanding amount of INR 900/- upon departure. Request you to consider the same as a human error. Abiding by the policies of the hotel & the requirement to settle your account with us the staff has contacted you to clear the outstanding balance. Please rest assured that we are taking the appropriate measures to address the negligence & prevent future occurrence. We have also conducted required trainings for the staffs to ensure they approach guests for payment in a more professional manner. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sumedha CHATTERJEE Assistant Front Office Manager Novotel Jaipur Convention Centre - An Accor Brand

Wonderful Novotel Experience at Novotel Jaipur

Customer review rating 5.0/5

Suresh N. Business - Confirmed reviews ALL

From a very warm friendly Rajasthani welcome to a smooth check in taken to a room with a great ambience and a nice view it was a wonderful start to my stay.The Front Office team was extremely efficient and polite. Check out was equally smooth .All together a "I will come again" experience

Dear Suresh Sreeramachandran N., We very much appreciate your positive comments regarding your stay at the Novotel Jaipur Convention Centre. It is always a pleasure to receive positive feedback. I will share your words of appreciation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumedha CHATTERJEE Assistant Front Office Manager Novotel Jaipur Convention Centre - An Accor Brand

Great atmosphere

Customer review rating 5.0/5

Kishan B. Friends - Confirmed reviews ALL

Excellent and fast service. Food quality was great and delicious

Dear Kishan B., We very much appreciate your positive comments regarding your stay at the Novotel Jaipur Convention Centre. It is always a pleasure to receive positive feedback. I will share your words of appreciation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumedha CHATTERJEE Assistant Front Office Manager Novotel Jaipur Convention Centre - An Accor Brand

Other web-users rate our hotel

  • 56 reviews 7.4/10 Location
  • 166 reviews 9.3/10 Room
  • 395 reviews 9.6/10 Service
  • 149 reviews 9.1/10 Food
  • 85 reviews 9.2/10 Cleanliness
  • 63 reviews 10/10 Vibe
  • 56 reviews 9.5/10 Amenities
  • 38 reviews 9.6/10 Breakfast

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