Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 846 reviews

Mercure Inverness Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  846 reviews

TripAdvisor Rating  3.5/5  660 reviews

Well located, friendly dyaff.

Customer review rating 4.5/5

Pat M. Business - Confirmed reviews ALL

Very good, great food friendly staff comfortable beds

Dear Pat We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

Great place and super staff as always!

Customer review rating 5.0/5

Hilary D. Solo - Confirmed reviews ALL

Warm clean friendly with luxury touches

Dear Hilary We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

poor wi-fi

Customer review rating 3.5/5

John M. Business - Confirmed reviews ALL

stay in hotel was good apart from poor wi-fi signal in room

Dear John Thank you for taking the time to tell us about your experience at the Mercure I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have recently upgraded our WiFi so we will look into this anomaly, thank you for letting us know. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason McLeod Operations Manager

Good location, clean rooms

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Room was clean and breakfast was good. Only downside was the pool table was missing a cue ball and no chalk for the cues

Dear Steven We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do have spare equipment available for our pool table, thank you for letting us know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

Great stay

Customer review rating 5.0/5

Lynn Families - Confirmed reviews ALL

Staff lovely and food was excellent

Dear Lynn We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason McLeod Operations Manager

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Other web-users rate our hotel

  • 856 reviews 9/10 Location
  • 1,277 reviews 5.9/10 Room
  • 1,080 reviews 8.5/10 Service
  • 108 reviews 1.7/10 WiFi
  • 695 reviews 3.4/10 Comfort
  • 442 reviews 8/10 Breakfast
  • 386 reviews 6.5/10 Cleanliness
  • 298 reviews 5.5/10 Vibe

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