Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,116 reviews

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Mercure Gloucester Bowden Hall Hotel - Image 1
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Bondend Lane, Upton St Leonards, GL4 8ED GLOUCESTER, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,116 reviews

TripAdvisor Rating  4.0/5  1,561 reviews

Certificate of excellence 2024

Lovely hotel in beautiful grounds.

Customer review rating 4.5/5

C P. Couples - Confirmed reviews ALL

The staff could not have been more helpful. We had a nice room overlooking the garden which was full of beautiful old trees.

Dear Caroline B., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are so pleased that you enjoyed your most recent visit to the hotel. We have such lovely grounds and are pleased that you got to enjoy these from your room. We will of course pass on such lovely comments to all staff involved in making you stay here with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Nice location but overall bad internet throughout the building.

Customer review rating 3.0/5

Kathleen Business - Confirmed reviews ALL

Nice location but overall bad internet throughout the building. Overpriced food for the quality.

Dear Kathleen M., Thank you for sharing your thoughts on your recent experience at our location. We greatly appreciate your feedback and want to address your concerns. We apologize for any inconvenience caused by the internet quality throughout the building. Ensuring reliable connectivity is crucial, and we are actively working to improve this aspect to provide a better experience for all our guests. Regarding the pricing of our food, we understand your perspective and will review our offerings to ensure they reflect fair value for the quality provided. Your comments are instrumental in helping us identify areas for improvement. We value your patronage and hope to have the opportunity to enhance your experience during your next visit. Kind regards Gavin & Team Mercure Gloucester Bowden Hall Hotel

Good stay.

Customer review rating 4.0/5

Donna D. Couples - Confirmed reviews ALL

The hotel was nice. Staff were great. Food was lovely. The room was a little tired especially the bathroom and couldn’t see anything out the window due to a massive conifer. But we would definitely stay again.

Dear Donna D., Thank you for sharing your experience with us. We're glad to hear that you enjoyed our staff and food. We will of course pass on all your kind words to the staff. We apologize for the inconvenience regarding the room condition and the obstructed view. Your feedback is valuable, and we'll work on improving these aspects for your next stay. We look forward to welcoming you back and providing you with an even better experience. Sincerely, Chelsea Pearce Customer Service executive

Very good stay

Customer review rating 5.0/5

Philip B. Couples - Confirmed reviews ALL

friendly and efficient check in, room was comfortable and clean, plenty of hot water and very quiet. Very good evening meal and breakfast.

Dear Philip B., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are pleased that you enjoyed your most recent stay here with us. It is always lovely to hear when someone has had a comfortable stay here with us and had great food. We will of course pass on your kind words to the reception team with regards to checking in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Fantastic location and service

Customer review rating 5.0/5

Peter Couples - Confirmed reviews ALL

We found everything met or exceeded our expectations.

Dear Trisha T., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service executive

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Other web-users rate our hotel

  • 363 reviews 9.3/10 Location
  • 877 reviews 6.8/10 Room
  • 982 reviews 9/10 Service
  • 44 reviews 3.7/10 WiFi
  • 434 reviews 5.5/10 Amenities
  • 340 reviews 8.2/10 Breakfast
  • 302 reviews 5.6/10 Cleanliness
  • 6 reviews 0.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.