ibis Abu Dhabi Gate 3 stars

Customer review rating (ALL Rating) 4.1/5 1,359 reviews

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ibis Abu Dhabi Gate - Image 1
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222 Al Maqta Street, Rabdan Area, PO Box, 92156 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • 15 minutes' drive from downtown

  • Valet car park

  • Belgian beer café©

  • Free WIFI

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

ibis Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.396112, 54.51755

Telephone
Fax +971 2 509 0990

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,359 reviews

TripAdvisor Rating  4.5/5  1,318 reviews

Certificate of excellence 2024

Great place to stay . Extra shout to “Nadun, Dilshan , Dhiraj “ they make the place

TripAdvisor rating 5.0/5

wallrrov Business - TripAdvisor review

Had a great 19 days stay here whilst waiting on visa and some courses for work . I would like to give a huge mention to “Nadun, Dilshan , Dhiraj “ who work at the pool bar and help in the Italian restaurant these 3 made my stay that bit extra special ibis hotel should be proud to have these 3 working for them . The food and drinks were fantastic I will be back.

Dear valued guest, Thank you for your wonderful feedback! We are delighted to hear that you had a great 19-day stay with us and that our team members, Nadun, Dilshan, and Dhiraj, made your experience extra special. We will make sure to pass on your kind words to them. We are thrilled that you enjoyed the food and drinks at our Italian restaurant and pool bar. We can't wait to welcome you back to the ibis hotel for another fantastic stay. Thank you for choosing to stay with us! Sincerely, Sushanth Nambiar, Cluster General Manager

Smelly room

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

We were placed in a presumably smoking room. We are platinum members but did not receive a good view or a welcome present. The wine was stale.

Dear Jan P., Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your recent stay. We would like to clarify that the room you were placed in was designated as a non-smoking room, and we are sorry if there was any confusion. Regarding the lack of a welcome present, we would like to explain that personalized welcome amenities are not part of the in-house benefits offered in the economy Accor brand, such as Ibis. We appreciate your loyalty as Platinum members, and we will strive to make your next visit more enjoyable. We are also sorry to hear about the issue with the wine. We will address this with our team to ensure all products are fresh and of the highest quality for our guests. Thank you again for your review and we hope to welcome you back for a more pleasant experience in the future. Warm regards, Sincerely, Sushanth Nambiar, Cluster General Manager

Good Stay

Customer review rating 5.0/5

Sarfaraz A. H. Business - Confirmed reviews ALL

All services were very good. I like small rooms where every thing is in your reach so easily. The room which I got was perfect for this. TV screen size was smaller than my laptop screen. I wish they replace the existing TV with SMART TV of at least 42 Inches. We should be able to easily mirror casting our mobile devices, if need to watch our favorite program from our own installed App, like Netflix/Amazon Prime etc..

Dear Sarfaraz Ali H., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar Cluster General Manager

Customer review rating 2.0/5

Len Business - Confirmed reviews ALL

Thin walls so bad luck when you have neighbours. The food in the restaurant was cold.

Dear Gijs L., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sushanth Nambiar, Cluster General Manager

Stay Ok.

Customer review rating 2.5/5

Alok S. Solo - Confirmed reviews ALL

Your internet wifi service are worst and cleaning is also not good during my current visit.

Dear Alok S., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 724 reviews 7.9/10 Location
  • 1,856 reviews 7.7/10 Room
  • 2,848 reviews 9.1/10 Service
  • 45 reviews 4.9/10 WiFi
  • 1,055 reviews 9.1/10 Cleanliness
  • 501 reviews 8.9/10 Breakfast
  • 315 reviews 7.1/10 Amenities
  • 172 reviews 9.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.