Novotel Buenos Aires 4 stars

Customer review rating (ALL Rating) 4.3/5 1,299 reviews

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Av. Corrientes 1334, C1043ABN BUENOS AIRES, Argentina

Description

Hotel extras

  • Patio 378 Restaurant featuring contemporary cuisine

  • Massage room, spa, sauna and beauty salon

  • Indoor pool and pool bar

  • 8 event rooms and business center

  • Terrace with pool and vertical garden

Our accommodation(s)

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN BUENOS AIRES
Argentina

GPS:-34.604847, -58.385635

Telephone
Fax +54 11 4370-9599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PATIO #378

Non contractual photo

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,299 reviews

TripAdvisor Rating  4.5/5  2,215 reviews

Disappointing Service

Customer review rating 2.0/5

Matthew Couples - Confirmed reviews ALL

At check-in, the hotel did not automatically exclude the VAT for foreigners. Luckily we asked about it, otherwise we would have been charged. Also, the Do Not Disturb sign was not honoured during our stay, which led to the discovery of money missing from our room. I think this could have been handled better as we only communicated with the front desk. I expected the GM or Head of Security to advise us of the outcome.

All around great place to stay in the heart of Buenos Aires.

TripAdvisor rating 5.0/5

Clint B TripAdvisor review

This was my second stay at Novotel Buenos Aires. It is located in the heart of downtown on Avenida Corrientes just down the street from El Oblisco (the Obelisk), the iconic monument in Buenos Aires. This hotel is in the heart of the theater district and within easy walking distance of nice malls like Galleria Pacifico. I love the location and the breakfast buffet is very nice. My room was clean, well appointed and in good condition. House keeping took good care of my room every day. The hotel is extremely close to the subway line which makes the whole city easy to reach. My overall feeling is that for my business stay, this hotel was just right. If I came back for a personal vacation with my family, I would also be very comfortable at this Novotel. Great value for what you get. A small gym, a pool and very close to some amazing restaurants.

Dear Blatnik, We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Novotel is conveniently located in the theater district. Plenty of restaurant options.

Dear Laurie Anne D., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilio Battiti Front desk Manager Site Novotel Buenos Aires & Ibis Obelisco

Good stay

Customer review rating 4.5/5

N. Business - Confirmed reviews ALL

Apart from delayed delivery of laundry, the stay was enjoyable

Dear Rika N., Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilio Battiti Front desk Manager Site Novotel Buenos Aires & Ibis Obelisco

Customer review rating 3.5/5

Jose Business - Confirmed reviews ALL

Good hotel, great location. However, there is no water to drink in the room, if you want some water, you have to take it from room's minibar and pay it.

Dear Jose V., Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilio Battiti Front desk Manager Site Novotel Buenos Aires & Ibis Obelisco

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Other web-users rate our hotel

  • 461 reviews 9/10 Location
  • 578 reviews 5.7/10 Room
  • 619 reviews 7.6/10 Service
  • 24 reviews 5.2/10 WiFi
  • 318 reviews 7.6/10 Breakfast
  • 163 reviews 4.7/10 Cleanliness
  • 158 reviews 7.7/10 Vibe
  • 52 reviews 6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.