ibis Brighton City Centre - Station 3 stars

Customer review rating (ALL Rating) 4.3/5 1,860 reviews

Best price
guarantee
ibis Brighton City Centre - Station - Image 1
ibis Brighton City Centre - Station - Image 2
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ibis Brighton City Centre - Station - Image 4
88-92 QUEENS ROAD, East Sussex, BN1 3XE BRIGHTON, United Kingdom

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Central location, with plenty of nearby transport links

  • Just a short ten minute walk to the historic Brighton Beach

  • Hotel Bar & Restaurant with international cuisine

  • Pet-friendly hotel, with on-site facilities

Our accommodation(s)

Hotel location

ibis Brighton City Centre - Station

88-92 QUEENS ROAD, East Sussex
BN1 3XE BRIGHTON
United Kingdom

GPS:50.827802, -0.141454

Telephone
Fax +44 1273 774997

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,860 reviews

TripAdvisor Rating  4.0/5  2,319 reviews

Certificate of excellence 2024

We'll be back!!

Customer review rating 5.0/5

Tony Couples - Confirmed reviews ALL

Just enjoyed another lovely break at ibis Brighton City Centre - Station and everything was perfect! Received a great friendly greeting from staff on reception on our arrival. Check in and check out were, as expected, stress free and simple. All staff that we met were wecoming and friendly. We look forward to staying here again the next time that we visit the area.

Dear Tony, Thank you for your kind words! We are delighted to hear that you enjoyed your stay at ibis Brighton City Centre - Station. It's wonderful to know that our team provided you with a great and friendly service throughout your visit. We truly appreciate your feedback and look forward to welcoming you back on your next trip to the area. If you need any assistance in the future, please don't hesitate to contact us. Best regards, Ana ibis Brighton City Centre - Station

Enjoyable overnight stay

Customer review rating 4.5/5

Nigel Business - Confirmed reviews ALL

Staff very helpful Room was quiet and comfortable Breakfast was good Great location

Dear Nigel, we are delighted to hear that you had an enjoyable overnight stay with us. Thank you for highlighting our helpful staff, comfortable rooms, good breakfast, and great location. We look forward to welcoming you back soon. Warm regards, Ana ibis Brighton City Centre - Station.

Rip off and bad customer service

TripAdvisor rating 1.0/5

W8822RIjaker TripAdvisor review

An awful place with no customer service skills and a worse hotel experience than a hotel inspector related one. Asked to have cancelled as the advertised rooms don't accommodate the right amount of people and they just claimed sorry have your money now, so bugger off. Never will go anywhere near them again and as for booking.com a joke as well. Credit card was used so therfore will be raising a dispute. Terrible avoid better places to stay that don't rip you off.

Dear Jake, Thank you for providing us with your feedback. We are sorry to learn about your experience and the dissatisfaction you encountered. It is important to note that any form of disrespect towards our team members and any threats made will not be accepted, which is why your request was declined. We take all feedback seriously and aim to handle any concerns promptly and professionally. Regarding the room accommodation matter and the customer service experience, we regret for any inconvenience caused. We prioritize transparency and strive to provide accurate information to our guests, encouraging them to carefully review the terms and conditions. We are dedicated to addressing any raised concerns and working towards a resolution. Your feedback holds significance for us, and we value the opportunity to enhance our services. Kind regards, Ana Duty Manager

No working lift, broken iron

Customer review rating 0.5/5

T Business - Confirmed reviews ALL

Terrible, no working lift, no working iron, noisy, smelt awful

Dear Guest, Thank you for sharing your feedback with us. We regret for the inconvenience caused by the non-working lift, and unpleasant smell during your stay. Please be assured that our reception is available 24/7 to assist with any issues or concerns you may have. Your comfort and satisfaction are important to us, and we will address these issues promptly to ensure a more pleasant experience for our guests. Thank you for choosing to stay with us. Kind regards, Ana

Convenient Location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good

Dear Guest, Thank you for your positive review! We are delighted to hear that you found our location convenient. Your satisfaction is our priority, and we are glad that you had an enjoyable experience with us. I am glad to hear that our team made you feel welcome. We look forward to welcoming you back for another fantastic stay. Thank you for choosing to stay with us! Best regards, Ana ibis Brighton City Centre - Station.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,629 reviews 9.8/10 Location
  • 1,892 reviews 6.7/10 Room
  • 1,718 reviews 9.2/10 Service
  • 22 reviews 8.7/10 WiFi
  • 983 reviews 6.5/10 Cleanliness
  • 715 reviews 8/10 Breakfast
  • 5 reviews 0/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.