Novotel Hong Kong Citygate

Customer review rating (ALL Rating) 4.4/5 896 reviews

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Novotel Hong Kong Citygate - Image 1
Novotel Hong Kong Citygate - Image 2
Novotel Hong Kong Citygate - Image 3
Novotel Hong Kong Citygate - Image 4
51 Man Tung Road, Tung Chung, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
0 HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Telephone
Fax +852 3602 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  896 reviews

TripAdvisor Rating  4.5/5  5,282 reviews

Certificate of excellence 2024

Coffee Service at Morning Buffet

Customer review rating 4.0/5

Ktw Business - Confirmed reviews ALL

Room was clean enough, Front Desk and other staff gave me a sufficient service. A point I would like to tell you is coffee take out availability at morning Buffett. If there was some paper cup to bring out hot coffees, it must go beyond my expectation. Thank you.

Dear Masayuki, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your additional feedback regarding takeaway cups, we shall pass on the message to the concerned department for their review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Baje Guest Experience Manager

Fantastic Stay

Customer review rating 5.0/5

Robert O. Business - Confirmed reviews ALL

Hotel is close to airport, shuttle bus is convenient. Rooms are clean and comfortable.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Staff are courteous and the ambiance of the hotel is nice

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Great stay, good breakfast options

Customer review rating 5.0/5

Arjun B. Business - Confirmed reviews ALL

Stay was comfortable, appreciate the sustainability efforts by the hotel however if there is a water dispenser on the floors that would be great, having water from juice packs feels a bit weird

Dear Arjun, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your suggestion of the water dispenser, this feedback shall be share with the concerned department for their review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Baje Guest Experience Manager

good stay. Well located with airport shuttle

Customer review rating 4.0/5

Budiono Families - Confirmed reviews ALL

big room space with amenities good airport shuttle service

Dear Budiono, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

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Other web-users rate our hotel

  • 2,155 reviews 9.6/10 Location
  • 1,630 reviews 6.8/10 Room
  • 1,705 reviews 8.7/10 Service
  • 26 reviews 8.8/10 WiFi
  • 591 reviews 5.6/10 Vibe
  • 561 reviews 7.6/10 Cleanliness
  • 513 reviews 8.5/10 Food
  • 351 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.