Mercure Hotel Duesseldorf Ratingen 4 stars

Customer review rating (ALL Rating) 4.2/5 809 reviews

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Mercure Hotel Duesseldorf Ratingen - Image 1
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An der Poent 50, 40885 RATINGEN, Germany

Description

Hotel extras

  • 118 modern rooms

  • Hotel bar, restaurant and sun terrace

  • Free parking in two hotel car parks

  • Easy to reach: only 547 yards (500 m) from the "Breitscheid" highway junction (A3/A52/B524).

  • Free use of a fitness centre 50 meters away for our hotel guests

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf Ratingen

An der Poent 50
40885 RATINGEN
Germany

GPS:51.35047, 6.864878

Telephone
Fax +49 2102 918900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT JUNKERS

For either a quick snack or a lavish 3-course menu: With regional classics and international delicacies, we invite you to enjoy a meal at our modern Junkers restaurant, which seats 80 people and also boasts a sun terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  809 reviews

TripAdvisor Rating  3.5/5  328 reviews

Good stay

Customer review rating 5.0/5

John W. Friends - Confirmed reviews ALL

Nice clean hotel, very good location for the Classic Car Show @ Essen

Dear John W., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schultz, General Manager

Customer review rating 5.0/5

Tony E. Friends - Confirmed reviews ALL

Clean comfortable rooms and very helpful staff.

Dear Antony E., thank you for your feedback! We're glad to hear that you had a pleasant stay with us. Providing excellent service is our priority and we're glad we could make your experience enjoyable. We hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schultz, General Manager

Reasonable stay

Customer review rating 3.5/5

Gertjan Solo - Confirmed reviews ALL

Good hotel and very friendly staff but quite noisy and bar/restaurant closed in the evening.

Dear Gerardus Jan L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Ratingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sven Schultz, General Manager

Good stay

Customer review rating 4.0/5

J. Families - Confirmed reviews ALL

Our stay was very fine, the room is large enough and we had a small gift in the room too :) i also have to mention that the sheet of the baby crib is really cute for the baby. Thank you for the team.

Dear Joude J., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schultz, General Manager

Perfectly acceptable, rooms are a little tired, and it was cold!

Customer review rating 4.0/5

David R. Business - Confirmed reviews ALL

Hotel is fine for the location and price. The staff are very helpful, and the price was very reasonable. However, the rooms are quite old fashioned, for example the TV's are small, low definition, and very few working international channels. There are no USB ports, and no power plugs near the bed. However, the worst thing was there was no working heating, so it was cold for my entire stay.

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Other web-users rate our hotel

  • 293 reviews 8.2/10 Location
  • 537 reviews 5.8/10 Room
  • 428 reviews 8.2/10 Service
  • 6 reviews 7.1/10 WiFi
  • 279 reviews 4.7/10 Comfort
  • 238 reviews 6.9/10 Cleanliness
  • 237 reviews 7.9/10 Breakfast
  • 116 reviews 3.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.