Sofitel Bangkok Sukhumvit 5 stars

Customer review rating (ALL Rating) 4.6/5 3,594 reviews

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Description

Hotel extras

  • Indulge in unique dining experiences at four restaurants in the hotel

  • Experience Thai culture with a touch of French flair.

  • Indulge in unique dining experiences across our 4 onsite restaurants.

  • Direct access to BTS Asok and MRT Sukhumvit via skybridge

  • Hotel experience blending Thai culture with French Flair

Our accommodation(s)

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Hotel location

Sofitel Bangkok Sukhumvit

189 Sukhumvit Road Soi 13-15, Klongtoey Nua Wattana
10110 BANGKOK
Thailand

GPS:13.73977, 100.55769

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,594 reviews

TripAdvisor Rating  4.5/5  5,393 reviews

Certificate of excellence 2023

In the heart of Bangkok

TripAdvisor rating 5.0/5

Ricky B TripAdvisor review

I was impressed with the Sofitel Bangkok from the time I entered the hotel.It has the ambience.But my experience was an outstanding level of service . All the staff were polite and willing to help.The breakfast buffet offered something for everyone.The rooftop bar offered a Belgian beer that was impressive .Room service meals were always hot as if the kitchen was on the floor.The hotels restaurants were all outstanding !Everyday I returned from activities my room was immaculate !Bua ensured my room was in the best possible condition .For that ,I say ,Thanks Bua.I strongly recommend this hotel as a world class experience .

GOOD LOCATION. Average Food

Customer review rating 4.5/5

Mr V. R. Families - Confirmed reviews ALL

The hotel is centrally located and close to the shopping district of BKK. Being in Prestige suite, the hard product was awesome with sizeable working desk, nice sofa to lounge upon and quality beddings. Bathroom is sizeable with only grudge of multi-use giant bottles for toiletries (EVEN IN SUITES), leaving doubt in minds about previous users. SPA - SIMPLY SUPERB. Went for different treatments and came back satisfied both the time. Only Complain is that is closes @ 8 PM sharp. You seriously want me to back in hotel by 6Pm for a 2 hour SPA??? I think it will get more business if the closing time is stretched by 2 hours. ITS THALAND AFTERALL!!!! FOOD - How can you have a hotel in BKK and NOT serve PAPAYA SALAD??? I requested the in-room dining desk to see if the CHEF can make an exception. I was told the ingredient are not available. Apart from this, the food is average for an Indian palate. The pad thai was bland too. The Lamb rack was awesome.

Well located. Good Stay, Nice staff, good food

Customer review rating 5.0/5

Y. F. M. Couples - Confirmed reviews ALL

The hotel can connect to Nana BTS station, we stayed this hotel to celebrate our 31's wedding anniversary, hotel has arranged a nice decoration in the room, a cake and some fruits for us. We are very surprise. All the lobby staff, room services staff and F&B staffs are very nice. All the F&B food are delicious. They also got a nice swimming pool. Sure we will come again next time.

Dear Mrs. Y. Fan M., It is with heartfelt warmth that we received your gracious comments regarding your recent stay at the Sofitel Bangkok Sukhumvit. Your decision to celebrate the remarkable milestone of your 31st wedding anniversary with us is an honour we hold in high regard. We are genuinely touched that the thoughtful touches of room decoration, along with the cake and fruits, added a layer of delight to your special occasion. Your accolades towards our devoted staff, from the lobby to the room service and F&B teams, are deeply appreciated and will certainly be shared with all, reinforcing their dedication to service excellence. I am personally committed to extending your commendations to "Annan," the young M. who ensured a seamless check-in experience for you. Your commendation of the culinary experiences at Voila and Belga is truly encouraging, and our chefs will be thrilled to know their efforts have resonated so positively with you. We are also grateful for your valuable feedback on our breakfast selection, and please rest assured that we are dedicated to enhancing our menu with a more comprehensive array of Asian cuisine to please the discerning tastes of our guests. We look forward to the opportunity to serve you once again, and should there be any particular preferences or arrangements we can assist with for your future visits, please do not hesitate to let us know. With my warmest regards and best wishes for many more years of joyous celebrations, Krit Tokrisna Guest Experience Manager Sofitel Bangkok Sukhumvit

More than perfect experience

TripAdvisor rating 5.0/5

Nidahn12 TripAdvisor review

Feels like home. I have stayed many time at this hotel and already plaaning to stay here again. Staff here is awesome if I can give more then 5* rating I would, I appreciate Pete Boy Tony Tui Tee Tow Natty Kiki Kevin Lay winnie Amy Ant Navy and Glinda all team members made me felt like I am staying at My home. See you guys again soon!

Excellent Hotel & Wonderful service

Customer review rating 5.0/5

B Families - Confirmed reviews ALL

Everything was perfect from check in to the service. The restaurants at the hotel are fab from the patisserie to the Japanese restaurant to the rooftop Belgian place. There is no need to step out of the hotel it has such good food and service. Special mention of Mr Q who helped check in and was kind enough to remember my name and room number. Also the staff Ms Maria & Ms Ann at the Japanese restaurant.

Dear B, Thank you ever so much for taking the time to share your experience at the Sofitel Bangkok Sukhumvit. We are delighted that you found your stay excellent and our services to your high standard, from the patisserie to Maison Mizuki and our rooftop Belgian restaurant. Your kind words regarding Mr. Q, Ms. Maria, and Ms. Ann have been noted with great pleasure. It is our staff's genuine care and attention to detail, like remembering names and room numbers, that help create a personable and memorable experience for our guests. We shall ensure that your compliments reach them, as well as the teams at Le Macaron and Maison Mizuki for their exceptional service and cuisine. We are also pleased to hear that you felt valued as an ALL member with the recognition and upgrade you received, along with the enjoyable drinks. Your satisfaction is our utmost reward. Regarding your feedback on in-room dining and the pool experience, we would appreciate the opportunity to learn more about what aspects did not fully meet your expectations. Your insight is crucial for us to enhance our service and ensure that every facet of your stay is nothing short of remarkable. If there are specific experiences or suggestions you wish to share, please do not hesitate to reach out to us. We are wholly committed to ensuring that your next experience with in-room dining and our pool facilities exceeds your previous one, marking a 100/100 in every aspect of your stay. Once again, thank you for choosing Sofitel Bangkok Sukhumvit, and we eagerly look forward to welcoming you back, aiming to provide an even more refined and satisfying experience. Warmest regards, Krit Tokrisna Guest Experience Manager Sofitel Bangkok Sukhumvit

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Other web-users rate our hotel

  • 1,101 reviews 9.6/10 Location
  • 1,487 reviews 8.6/10 Room
  • 2,179 reviews 9.1/10 Service
  • 23 reviews 7.1/10 WiFi
  • 693 reviews 8.8/10 Breakfast
  • 612 reviews 8.2/10 Vibe
  • 569 reviews 7.7/10 Amenities
  • 557 reviews 8.5/10 Food

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