ibis Bern Expo 2 stars

Customer review rating (ALL Rating) 4.4/5 1,134 reviews

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ibis Bern Expo - Image 1
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Am Guisanplatz 4, 3014 BERN, Switzerland

Description

Hotel extras

  • Proximity to the city center and free public transport with Bern Ticket

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Modern rooms spread over 9 floors

  • In 15 min., near the Rose Garden, another 5 min. near Bear Pit & Old Town

Our accommodation(s)

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Hotel location

ibis Bern Expo

Am Guisanplatz 4
3014 BERN
Switzerland

GPS:46.958677, 7.46403

Telephone
Fax +41 31 335 12 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

ibis Bar is a cozy meeting place and a place to relax at any time of the day or night. We are looking forward to your visit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,134 reviews

TripAdvisor Rating  4.0/5  867 reviews

Kötü konaklama

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

Very cold room. Even though we warned the receptionist, not solved and we were cold.

Dear Guest, Thank you for taking the time to review your visit. We are disheartened to hear of the discomfort you experienced due to the temperature in your room. Our guests' comfort is paramount, and we regret that we did not meet your expectations in this regard. Our team strives to ensure all rooms are well-prepared for our guests, and we are sorry to hear that the issue with the heating was not resolved to your satisfaction during your stay. While we are pleased to offer modern rooms with air conditioning, we understand that individual experiences may vary, and we are genuinely sorry for any inconvenience you have faced. We are committed to providing a welcoming environment for all our guests, and we certainly hope for another opportunity to provide you with the quality stay you expect and deserve. Your feedback is instrumental in guiding our improvements and we will give it the attention it warrants. Thank you once again for bringing this to our attention. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards,

Noisy and uncomfortable bedding

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Ill start with good points: -staff was very nice and polite. -The breakfast was good and the room was clean. Bad points: my room was at 2nd floor and facing the tram which runs all night and produce lot of vibration noises. Pillows were really bad. So I spend a very bad night. The cleaning staff tried twice to enter my room while i did not checked out of my room it was not even 9am. Very insisting and that it’s not ok.

Dear Guest, Thank you for taking the time to provide this feedback. We are delighted to hear that you found our staff courteous and the breakfast to your liking, and we appreciate your satisfaction with the cleanliness of your room. However, we regret to hear that your experience was marred by noise disturbances and pillow discomfort. We strive to provide a serene environment, and although our rooms are generally praised for their quietness, it seems we fell short of this during your stay. We also understand that the situation with the housekeeping service was not ideal, and we extend our apologies for any intrusion on your privacy. Regarding the parking ticket issue, we are looking into the matter to ensure smooth access for our guests at all times. Rest assured, we are committed to improving every guest's experience and value the points you have raised. Your comfort is of utmost importance to us, and we hope to have the opportunity to better serve you in the future. We hope to welcome you back for an improved experience. Best regards from the whole team with Matthias, Director

Great location beautiful view

Customer review rating 5.0/5

Michelle Families - Confirmed reviews ALL

Our room was big and with a beautiful view of the alps . Great location , it was so easy to get to the centre of the city in the tram with our tram cards . Thank you

Hi there Michelle, Thank you for your kind review. We are thrilled to hear about your satisfaction with our loyalty program and appreciate your kind words regarding Ian's excellent contribution to your experience. It's always rewarding for our team to receive such positive feedback. The location of ibis Bern Expo, as well as the beautiful views it offers, are indeed some of the highlights we are proud of. We're also delighted that our complimentary transport cards made your exploration of Bern's charming city center all the more convenient. We hope to see you again on many more occasions. Best regards from the whole team with Matthias, Director

Super,war tip top

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

War super

Lieber Gast, vielen Dank für die Bewertung Ihres Aufenthaltes in unserem Hotel. Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns und unserem Service zufrieden waren. Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen vom ganzen Team mit Matthias, Direktor

Well located to BERN Expo. Great bed.

Customer review rating 5.0/5

J Business - Confirmed reviews ALL

Basic breakfast but for business was fine. Overall was a great location to Bern Expo , people friendly, room clean. Maybe fix the parking spot water drainage on ground floor. Was a little swimming pool.

Dear Guest, Thank you for your insightful review. We're pleased to hear that our location was convenient for your visit to the BERN Expo and that you found the bed comfortable for a restful night's sleep. We also appreciate your kind words about the friendliness of our staff and the cleanliness of our rooms. Regarding the breakfast, we're glad it met your needs for a business trip, and we'll take your suggestion for additional items into consideration. We've noted your comment about the parking spot water drainage and will look into it to ensure our guests' comfort and safety. We hope you will consider staying with us again. Best regards from the whole team with Matthias, Director

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Other web-users rate our hotel

  • 332 reviews 8.6/10 Location
  • 452 reviews 7.2/10 Room
  • 417 reviews 9/10 Service
  • 13 reviews 8.7/10 WiFi
  • 200 reviews 6.3/10 Breakfast
  • 175 reviews 8.3/10 Cleanliness
  • 38 reviews 2.8/10 Food

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