Sofitel Montreal Golden Mile 5 stars

Customer review rating (ALL Rating) 4.6/5 3,436 reviews

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Sofitel Montreal Golden Mile - Image 1
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1155 Sherbrooke Street West, Montreal - Quebec, H3A 2N3 Montreal, Canada

Description

Hotel extras

  • Gastronomic renowned French Restaurant

  • Located in the city centre, within the fashionable Golden Square Mile.

  • Parking valet service and easy access to public transportation.

  • Large meeting spaces.

  • Gastronomic restaurant Renoir

Our accommodation(s)

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Hotel location

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Telephone
Fax +1 514-788-2951

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE RENOIR

Currently unavailable

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,436 reviews

TripAdvisor Rating  4.5/5  2,902 reviews

Certificate of excellence 2024

Good Stay

Customer review rating 5.0/5

Joseph B. L. Friends - Confirmed reviews ALL

nice room and ambiance

Dear Joseph Baretto L., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Customer review rating 2.5/5

Mataio Business - Confirmed reviews ALL

I understand the lobby and restaurant do need to be renovated but i was made unaware. It is not posted on your website nor the booking system i used did not mention it. For me the entire Sofitel experience is checking in and receiving my complimentary champagne drink in the bar and experiencing that wonderful feel. I would have chosen a different hotel that had that (and wold have returned to Sofitel once your renovations were compelted as i'm sure they will be nice. The king bed needs to be replaced. There was a noticeable low point where both my wife and i fell towards. Sofitel is well regarded for their beds and duvet comfort so this was a dissapointment There was wine available in the mini bar however no wine glasses only huge water glassess.. Wine glasses are expected if your mini bar offers full bottles of wine on departure day i had to meet my wife at 3pm at the hotel. There was no real place for her to wait sit and read a book for a few minutes while i arrived back at the hotel. I understand the front desk had to be relocated to the 2nd floor while under renovations however a small sitting area done up with some attention to detail would have been nice. I felt that given all this a complimentary breakfast might have been offered or something to make the experiencing something that allowed one to overlook all the aspects that typically are offered on a positive note...all staff from front desk , to concierge to turn down were professional and friendly

Dear Matthew G., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

Water leak in the room, major renovations in the hotel

Customer review rating 1.5/5

Vanessa V. Couples - Confirmed reviews ALL

No restaurants opened Barely anything from room service Current renovation (not safe for clients, I have videos) Reserved over the phone nobody told us about the renovation

Dear Vanessa V., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager

nice stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

enjoyed our experience. friendly staff

Dear Jordano S., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Excellent customer service!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

My husband and I stayed one night in Montreal for our anniversary. Every staff member we encountered was extremely kind, friendly, helpful and courteous. We were even spoiled with some deserts for our anniversary. When I forgot my reading glasses in the room and called, having them shipped to me was a super easy process. I work in the service industry and hold a very high standard and this experience was above and beyond. Also the bed was next level comfortable! Thank you so much. It was a total treat and delight to stay with you.

Dear Pam T., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

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Other web-users rate our hotel

  • 614 reviews 9.5/10 Location
  • 1,165 reviews 7.7/10 Room
  • 1,539 reviews 8.9/10 Service
  • 15 reviews 5.2/10 WiFi
  • 383 reviews 7.6/10 Food
  • 326 reviews 8.3/10 Cleanliness
  • 186 reviews 6.5/10 Breakfast
  • 44 reviews 3.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.