ibis Liège Seraing 3 stars

Customer review rating (ALL Rating) 4.5/5 874 reviews

Best price
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ibis Liège Seraing - Image 1
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Route du Condroz 15b, 4100 BONCELLES, Belgium

Description

Hotel extras

  • Free WIFI throughout the hotel

  • Early check-in from 9am and late checkout 5pm

  • Close to Liège Country Hall

  • Near Sart Tilman Golf Club and CHU

  • Ample free parking

Our accommodation(s)

Hotel location

ibis Liège Seraing

Route du Condroz 15b
4100 BONCELLES
Belgium

GPS:50.567715, 5.552108

Telephone
Fax +32 4 338 45 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  874 reviews

TripAdvisor Rating  4.0/5  430 reviews

gloomy place around but works for me

Customer review rating 4.0/5

Ericb Business - Confirmed reviews ALL

I go regularly to this hotel because it is conveniently located for some of my business trips. There are also various restaurants, supermarket, and entertaiment facilities around if you need it. Otherwise, it is not an attractive place at all, and there is nothing attractive to the hotel neither. See it as a place of functional interest and nothing else. Personnel is helpful and friendly.

Dear Guest, Thank you for reviewing your recent experience. We are pleased to hear that our staff were prompt in addressing your communications and that their assistance had a positive impact on your stay. Our team strives to offer the highest level of service and your acknowledgment of their helpfulness is greatly appreciated. While we understand that the surrounding area may not offer an abundance of attractions, we are glad the location serves your business needs well and that the nearby amenities add convenience to your stay. We regret to hear that certain aspects of our hotel did not meet your expectations. We continuously seek ways to enhance our guest experience and your comments regarding the decor and in-room amenities like a kettle for tea/coffee are duly noted. Regarding your experience with the Wi-Fi speed, we are actively working on upgrades to ensure our guests can enjoy a seamless online experience. We also acknowledge your feedback on the breakfast selection and we are constantly reviewing our offerings to provide a variety of fresh and quality options. Your commendations for the bar's beer selection and the overall cleanliness of ibis Liège Seraing are truly encouraging. It is delightful to know that these elements contributed positively to your stay. We will be sure to pass on your kind words to the breakfast team member who assisted you with the waffles, as well as the receptionist who was there during your stay. Their dedication to guest satisfaction is a testament to our hotel's service ethos. We take pride in our efforts to recognize our valued ALL members and are glad that this was reflective in your stay. We are, however, sorry to hear about the inconvenience with your personal data registration and will ensure more diligence in this area moving forward. We hope to welcome you back. All the best. Degives Véronique, Manager

Well located - Friendly staff

Customer review rating 3.5/5

Svilleneuve Business - Confirmed reviews ALL

Stay for professional reason - Quiet Hotel

Dear Ville, Thank you for taking the time to review your stay. We are delighted to hear that you found our hotel well-located and our staff friendly, which we believe are essential factors in providing a comfortable stay for our guests. However, we regret to hear that the water pressure in the lavatory did not meet your expectations. We aim to ensure all amenities function properly for a seamless guest experience. While individual air conditioning controls and bathtubs are not available in our rooms, we strive to maintain comfort through our existing facilities. Regarding the availability of fruits, we appreciate your desire for a greater selection and will consider this feedback as we continuously work to enhance our offerings. Our commitment to cleanliness and sustainable initiatives is unwavering, and we are pleased that you rated these aspects highly. Thank you for your loyalty as a Classic member of the ALL – Accor Live Limitless programme. We are glad that you found the overall experience easy and the hotel environment quiet, conducive to your professional needs. Your commendation of our cleaning team is greatly valued and will be shared with them to acknowledge their contribution to your satisfaction. We are looking forward to welcoming you again. All the best! Degives Véronique, Manager

Good stay for quick overnight stop en route to tunnel

Customer review rating 4.5/5

Kerry B. Families - Confirmed reviews ALL

Very clean spacious room for family of 4

Dear Kerry, We really appreciate your feedback. We are delighted to hear that you appreciated the cleanliness and spaciousness of our rooms, designed to accommodate families comfortably. It's particularly gratifying to know that as a valued member of our ALL – Accor Live Limitless loyalty programme, you hold us in high regard. While we noticed you did not comment on our sustainability initiatives, we continuously strive to improve our practices and appreciate any opportunity to share this aspect of our hotel with our guests. Your recommendation to friends and family is the highest compliment we could receive, and we are truly thankful for your support. It would be a pleasure to have you return. Best wishes, Degives Véronique, Manager

Overnight stop

TripAdvisor rating 4.0/5

tara49 Couples - TripAdvisor review

Overnight stop on the way to Italy and on the return journey. Both stays arriving in the dark. Whist the room was quite small on the first stay the second stay was in a larger room.The room was spotless and the staff brought luggage to our room. An excellent choice of breakfast which was served in a small dining room so you need to get there early to get a seat.

Dear Tara, We're delighted to hear that you found the room spotless and our staff helpful with your luggage, a testament to our team's dedication to cleanliness and guest service. It's also great to know that our breakfast selection met your expectations, providing a satisfying start to your day. We appreciate your feedback on the room sizes and want to assure you that we offer a variety of room dimensions to cater to different needs and preferences, as indicated in our information. While our dining space is cozy, we're glad you could enjoy your breakfast and we always strive to accommodate all our guests comfortably. We would be delighted to welcome you back for another stay in the future. Best regards, Degives Véronique, Manager

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

had to stay due to an early morning start with the strike. Well-equipped and quiet hotel close to my workplace.

Dear Guest, Thanks for sharing your experience with us. We're delighted to hear that our hotel's location was convenient for your early start and that you found our rooms to be well-equipped and quiet. It's also wonderful to know that our receptionist was able to assist you efficiently, resulting in significant savings for your stay. The entire team really hope we can welcome you back on a future occasion. Degives Véronique, Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 260 reviews 8.7/10 Location
  • 519 reviews 7.1/10 Room
  • 537 reviews 9.7/10 Service
  • 9 reviews 6.7/10 WiFi
  • 293 reviews 8.9/10 Breakfast
  • 269 reviews 7.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.