Novotel Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 1,896 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Close to the old town

  • Tallest and largest hotel in Poznan

  • Conference facilities with rooms up to 10,226 sq. ft. (950 m²)

  • Free WIFI and satellite TV

  • Fitness area

Our accommodation(s)

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Hotel location

Novotel Poznan Centrum

pl. Andersa 1
61-894 POZNAN
Poland

GPS:52.401458, 16.924302

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Enjoy international dishes in the Winestone restaurant. Our special children's menu is sure to satisfy the tastes of our younger guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,896 reviews

TripAdvisor Rating  3.5/5  1,181 reviews

Great Hotel!

TripAdvisor rating 5.0/5

Mili104 TripAdvisor review

Another excellent stay. Good location, clean, comfortable hotel. Close to a shopping mall. Fruitful food selection, great quality. Helpful, smiling staff and very friendly staff. Thank you for another great stay. Thank you Ms Hanna Guest Relation!

Great stay and great service

Customer review rating 5.0/5

Edyta A. Business - Confirmed reviews ALL

Warm welcome by the management, I really appreciate it.

Szanowna PAni Edyto, Bardzo dziękujemy za poświęcenie czasu i podzielenie się z nami opinią na temat usług hotelu Novotel Poznan Centrum. Jest nam niezwykle miło móc przeczytać tak pozytywny komentarz. Cieszymy się również, że Państwa pobyt należał do udanych. Zapraszamy ponownie. Z pozdrowieniami, Hanna Roehr Kierownik ds. Satysfakcji Gości Novotel & Ibis Poznań Centrum

well located, nice staff

Customer review rating 4.5/5

Beata Business - Confirmed reviews ALL

I received nice warm welcome, room was nice and cozy, the only problem was some renovation works in the corridor so a ilttle bit noisy and dusty over there

Dear Beata, I'm delighted to hear that you received a nice warm welcome. It's great to know that he made a positive contribution to your experience. I will ensure that your feedback is shared with the team, and he receives recognition for his good job. However, I apologize for the inconvenience caused by the renovation works in the corridor. Your understanding during such situations is appreciated. We hope to have the opportunity to welcome you back for an even better stay in the future! Best regards and have a nice day! Patryk Kocięda Guest Experience Specialist

Customer review rating 5.0/5

Dinesh U. Business - Confirmed reviews ALL

It is very cleaned and good hospitality and very nice and decent staffs in front office to help guest. And good food. And pleasant stay. I feel like home. Iam regular guest. I do not change my stay in Poznan.

Dear Dinesh, It's wonderful to hear that you consistently have a positive experience at our hotel! Thank you for being a regular guest and for sharing your positive feedback. We look forward to welcoming you back on your next visit to Poznań! Best regards and have a nice day! Patryk Kocięda Guest Experience Specialist

gut aber

Customer review rating 4.0/5

Magita Families - Confirmed reviews ALL

During our recent stay at your hotel, we, a group of five (three adults and two children), reserved two rooms. Prior to check-in, we had requested adjoining rooms to accommodate the needs of our children. Unfortunately, upon arrival, we were assigned rooms 1114 and 1125, which were located far apart from each other. Furthermore, room 1125 was not cleaned thoroughly and had an unpleasant odor. However, after discussing the issue with a male staff member at the front desk, we were promptly allocated an adjacent room. He demonstrated a high level of professionalism and even accompanied us to inspect the new room, for which we are thankful. Overall, the cleanliness of the rooms was satisfactory. However, we noticed a minor issue in room 0823 where the water was left running. In conclusion, although there were initial challenges with room allocation and cleanliness, we appreciate the swift resolution provided by the staff member and the overall cleanliness of the rooms during our stay.

Dear Magita, Thank you so much for your kind review. We apologize for any inconvenience. We hope to welcome you back soon! Have a lovely day. Best Regards, Hanna Roehr Guest Experience Manager Novotel & Ibis Poznan Centrum

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Other web-users rate our hotel

  • 767 reviews 8.2/10 Location
  • 814 reviews 7.6/10 Room
  • 901 reviews 9.2/10 Service
  • 7 reviews 10/10 WiFi
  • 568 reviews 9.3/10 Breakfast
  • 262 reviews 7.9/10 Cleanliness
  • 144 reviews 6.2/10 Amenities

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