Novotel Suites Paris CDG Airport Villepinte 4 stars

Customer review rating (ALL Rating) 4.2/5 1,287 reviews

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335 Rue de la Belle Etoile, 95700 ROISSY-EN-FRANCE, France

Description

Hotel extras

  • CDG Airport is 10 min away; airport shuttle service available (for a fee)

  • 1.2 miles to Villepinte Exhibition Center; free shuttle during major events

  • The best flavors of the moment served every day at Le Dundy restaurant

  • Boutique Gourmande, fitness center and covered parking open 24 hours

  • Modular suites that can accommodate 2 children for free (up to age 16)

Our accommodation(s)

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Hotel location

Novotel Suites Paris CDG Airport Villepinte

335 Rue de la Belle Etoile
95700 ROISSY-EN-FRANCE
France

GPS:48.989437, 2.512914

Telephone
Fax +33 1 48 63 86 87

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

DUNDY RESTAURANT

Le Dandy restaurant is all about chic and stylish creations and sublime cocktails. Enjoy a fine and dandy cruise through contemporary world cuisine made for sharing and sheer deliciousness!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,287 reviews

TripAdvisor Rating  4.0/5  435 reviews

Convenient for an overnight stay in Paris

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel was well priced (relative to others nearby) for an overnight stay near CDG airport

Below expectations

Customer review rating 2.5/5

Nicolas P. Business - Confirmed reviews ALL

- breakfast choice awful - cleaning came in my room for no apparent reason while I was in the bath - Bar staff were the highlight of our trip - I left a personal card in the reader in the room which disappeared upon my return. - rooms were very cold

Dear NICOLAS P., Thank you for taking the time to tell us about your experience at Novotel Suites Paris CDG Airport Villepinte. I am sorry that your experience did not meet your expectations, allow me to express my most sincere apologies for the delay in responding to you and the inconvenience encountered. At Novotel Suites, our priority is customer satisfaction, which is why your comments are very important to us. I recalled the importance of applying procedures regarding room cleaning. Please be assured that I have shared your comments with the departments concerned and that we have done everything we can to ensure that this does not happen again. Despite your feedback, you stayed with us again and hope to have caught your attention and we thank you again for this second chance. During your next stay, in case of need or necessity, do not hesitate to contact me at the email address: h3…, I will be happy to help you or offer you one of our best rates. Please believe Mr. P., in my best feelings. See you soon at Novotel Suites. Virginie MERION Front Office Manager

Great room and breakfast

Customer review rating 4.5/5

Citytripper Solo - Confirmed reviews ALL

The area is quite drab but inside the hotel is great with good facilities. The shopping mall in Aeroville is great for supplies and shopping however the walk is quite dangerous with traffic.

Dear CityTripper, We always strive to create a memorable experience for our customers, and your positive feedback is a source of motivation for our team. If you ever consider returning to Roissy, we would be delighted to welcome you back to Novotel Suites Paris CGD Airport Villepinte. Céline. Customer departement Service

Staff

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

I'm pleased with the staff here and happy about my choice given proximity to CDG, which, particularly T2, is I think now a situation I would otherwise avoid. Flying into T3 the day before, despite the carrier being a nightmare, the terminal and train station were fairly well managed, secure and peaceable, so were I to make the decision again I might opt for the Ibis by T3 which has much lower surrounding budget hotel room density and some convenience stores nearby. The bus terminal there really isn't full of problems like many others.

Well located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The initial greeting was very nice by the young man. He was quite helpful. When we asked a question a little later to a young woman she was not very cordial and kept asking us questions that we answered numerous times. The room was very hot and the air conditioning didn't work. We wanted to leave a bag there but were not permitted to do so. Room was clean.

Dear Mr. B., Thank you for taking the time to tell us about your experience at Novotel Suites Paris CDG Airport Villepinte. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. During your stay, the air conditioning was not in service because we were still in the off-season. Environmental issues lead us to be more vigilant when restarting air conditioning. At Novotel Suites, we strive to provide a superior service experience to every guest, which is why your feedback is very important for us to perform better. Our priority is customer satisfaction. I will not fail to share your comments with all of our relevant departments so that the inconvenience caused does not happen again. If you wish, I invite you to come back to me so that we can discuss the topics that you mentioned and which caught your attention. We sincerely hope that you will give us the opportunity to serve you better in the near future. Please believe Mr. B. in the expression of my best feelings. Virginia Front Office Manager

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Other web-users rate our hotel

  • 619 reviews 7.2/10 Location
  • 1,133 reviews 7.6/10 Room
  • 839 reviews 7.2/10 Service
  • 9 reviews 4.3/10 WiFi
  • 438 reviews 7.4/10 Cleanliness
  • 358 reviews 6/10 Breakfast
  • 235 reviews 3.3/10 Food
  • 7 reviews 1.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.