Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,662 reviews

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Sofitel Chicago Magnificent Mile - Image 1
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Sofitel Chicago Magnificent Mile - Image 4
20 East Chestnut St - Downtown, 60611 Chicago, United States

Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

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Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Telephone
Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CDA

Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,662 reviews

TripAdvisor Rating  4.5/5  5,453 reviews

Certificate of excellence 2024

Great location

TripAdvisor rating 5.0/5

Trek566357 Business - TripAdvisor review

Hotel was clean, well located, good room sizes and friendly staff . No hesistation recommending sofitel for a stay. Gym was well kitted out. Bar was busy. We did not eat in the hotel as plenty of choices nearby. Beds are super comfortable which helps after a long flight

Excellent stay! Can’t wait to come back again!

TripAdvisor rating 5.0/5

Plai1987 Couples - TripAdvisor review

I recently had the pleasure of staying at Sofitel and I must say it exceed all my expectations! From the moment I walked through the doors, I was greeted with warmth hospitality that set a tone for an unforgettable stay. The front desk to housekeeping team, everyone was attentive, friendly and eager to assist with any requests. The genuine kindness service makes my stay even more enjoyable. My stay was nothing short of perfection. I cant wait to return!

Bonjour Jes_lpt, thank you for sharing your wonderful review! We are delighted to hear that you had an excellent stay at Sofitel Chicago Magnificent Mile. It is our priority to provide warm hospitality and exceptional service to all our guests. Your kind words about our team members are truly appreciated, as we strive to create unforgettable experiences for every guest. We look forward to welcoming you back for another perfect stay soon! Merci, Sofitel Chicago Magnificent Mile

Another great stay

TripAdvisor rating 5.0/5

wallybeary Families - TripAdvisor review

Sofitel is always a nice stay, clean large rooms, comfortable beds, lots of hot water, great front desk and all hotel staff. My one complaint would be at the bar. We had a credit and decided to use it for dinner at the bar. The food was good, the staff was horrible. If you go there be prepared to be ignored, even if your the only customers.

Bonjour wallybeary, thank you for choosing Sofitel Chicago Magnificent Mile and sharing your experience. We are delighted to hear that you enjoyed a great stay with us. Your kind words about our clean large rooms, comfortable beds, and attentive front desk staff are truly appreciated. However, we apologize for the service concerns you encountered at the bar. Rest assured that we will address this issue internally to ensure a better experience for our guests. We hope to welcome you back for an improved dining experience. Merci, Sofitel Chicago Magnificent Mile

Front desk staff was very friendly and professional.

Customer review rating 4.5/5

Ting Couples - Confirmed reviews ALL

Room was nice and clean. We did not have and issues at all, highly recommended!

Dear Ting, Thank you for your kind words regarding our friendly and professional front desk staff, as well as our nice and clean rooms. We are delighted to hear that you had a pleasant stay with us. Looking forward to welcoming you back soon! Warm Regards, Sofitel Chicago Magnificent Mile

Another excellent stay at Sofitel Chicago.

TripAdvisor rating 5.0/5

nancylN5112MJ TripAdvisor review

Everyone from the door person, to front desk staff and to Morgan Cohen the concierge, are focused on customer service and made us feel very welcomed. Kudos to housekeeping for a beautiful clean room. We also enjoyed drinks and a meal in the bar. Again the service was excellent. The hotel is in a quiet location but close enough to museums and shopping. We will definitely return to the Sofitel in Chicago.

Bonjour nancylN5112MJ, Thank you for choosing Sofitel Chicago Magnificent Mile for your recent stay. We are delighted to hear that you had another excellent experience with us. Your kind words about our dedicated team members, including Morgan Cohen, will be shared to inspire them further. It's great to know that you appreciated the cleanliness of your room and enjoyed the service at the bar. We are pleased that our convenient location added to the enjoyment of your trip. We look forward to welcoming you back on your next visit to Chicago. Merci, Sofitel Chicago Magnificent Mile

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Other web-users rate our hotel

  • 1,229 reviews 9.5/10 Location
  • 2,012 reviews 8.4/10 Room
  • 2,127 reviews 8.8/10 Service
  • 24 reviews 6.7/10 WiFi
  • 816 reviews 7.4/10 Comfort
  • 690 reviews 8/10 Cleanliness
  • 457 reviews 9/10 Vibe
  • 263 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.