Pullman Reef Hotel Casino 5 stars

Customer review rating (ALL Rating) 4.7/5 2,858 reviews

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35-41 Wharf Street, PO Box 7320, Queensland, 4870 CAIRNS, Australia

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

Our accommodation(s)

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Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

GPS:-16.923458, 145.779488

Telephone
Fax +61 7 4030 8777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,858 reviews

TripAdvisor Rating  4.5/5  2,595 reviews

Certificate of excellence 2024

Beautiful room

Customer review rating 4.5/5

Upm Couples - Confirmed reviews ALL

We had a great stay in a beautiful room overlooking the river, bay and hills. Top location in Cairns, very convenient!

Good location

Customer review rating 3.5/5

Renee Families - Confirmed reviews ALL

Only here for a short stay room was ok. The only thing would be the smell you get when you walk into the hallways is abit un inviting. I would stay here again though as it's a great location and had everything I needed. Staff were friendly

Small issues but important !

Customer review rating 4.0/5

Peter H. Couples - Confirmed reviews ALL

It's a great place to stay and very well appointed. The staff are great but the only reason for not giving a 10 was that I had to request the drinks voucher that was part of the booking and also the $15 credit for going green and not having our room cleaned. I still don't know if this was applied. Also at every stay there over the years the cabinetry for the mini bar has been faulty, a small problem but annoying and the only issue with the rooms at every occasion.

Dear Peter H., Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations entirely; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured your invoice has been checked and you did receive the correct GO Green credit. We appreciate your comments around the cabinetry and will investigate further. We appreciate your sharing your concerns, and we look forward to welcoming you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Always enjoy staying at this hotel

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great breakfasts

Perfect location fantastic stay

Customer review rating 5.0/5

Vanessa Families - Confirmed reviews ALL

Reff casino Is an Amaxing Hotel.. The room was Beautifull...The view was breath taking..staff was excellent. .couldnt ask for better

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Other web-users rate our hotel

  • 804 reviews 9.5/10 Location
  • 1,524 reviews 8.6/10 Room
  • 1,657 reviews 9.3/10 Service
  • 7 reviews 6.5/10 WiFi
  • 561 reviews 8.6/10 Comfort
  • 468 reviews 7.2/10 Cleanliness
  • 363 reviews 7.2/10 Food
  • 342 reviews 7.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.