Novotel Zurich City-West 4 stars

Customer review rating (ALL Rating) 4.2/5 1,181 reviews

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Schiffbaustrasse 13, Am Turbinenplatz, 8005 ZURICH, Switzerland

Description

Hotel extras

  • Green Key

  • Easy access from the airport and downtown

  • Event hotel with natural light and high-speed internet

  • Pool & gym with the latest cardio and calisthenics equipment

  • Fun and excitement in 2 escape rooms

Our accommodation(s)

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Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

Telephone
Fax +41 44 276 22 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF ZURICH

THE FLAVE is a unique place which captures the local aromas and tastes of a city, turning them into a culinary experience for its guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,181 reviews

TripAdvisor Rating  4.0/5  1,666 reviews

Certificate of excellence 2024

Fatou at the front desk made all the difference.

TripAdvisor rating 5.0/5

Evyute Solo travel - TripAdvisor review

Fatou was super friendly, very accommodating and an absolute delight. Her genuine sincerity was very evident. This rating is based on her efforts and actions. Admittedly the breakfast staff was super helpful as well. Had the tiniest issue when I asked for extra pillows, which did not show up. (It’s easy to forget). In any case, when I called back several hours later, I got a genuine apology and the pillows appeared almost as I was hanging up the phone. All in all a great experience. Cozy room. Thank you IBIS Zurich.

Friendy staff and great stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

As soon as we arrive the preparation and cleanliness and the hotel was immaculate. Staff were friendly well presented and very helpful. The room was amazing, clean and the bed was so comfy and big. Location was not to far from the center just a short tram and and 45 minute leisurely walk.

Dear guest, thank you for your kind words regarding our friendly staff and the cleanliness of our hotel. We are delighted to hear that you had a great stay with us and enjoyed our comfortable rooms. Your feedback on the convenient location is much appreciated. We look forward to welcoming you back at Novotel Zurich City West. Warm regards, Julia Pfleiderer Deputy Manager

Friendly staff

Customer review rating 4.5/5

Morgan L. Business - Confirmed reviews ALL

Great bed, super shower in the bathroom. Quite at night

Dear Morgan L., thank you for your positive feedback! We are delighted to hear that you enjoyed our friendly staff, comfortable beds, and excellent showers. We strive to provide a quiet environment for our guests to ensure a peaceful night's rest. Looking forward to welcoming you back soon. Best regards, Julia Pfleiderer, Deputy Manager

Great staff service

TripAdvisor rating 5.0/5

dfZ8337GV TripAdvisor review

Great food and drinks. Kindest staff that provides a friendly and personalized service. We will definitely come back again.

Good location, Big room, Super friendly staff

Customer review rating 5.0/5

Vilona S. Families - Confirmed reviews ALL

The hotel is near the tram stop. Easy to go everywhere. Just 11 minutes with tram to Bahnhofstrasse. Room was also big enough for parents and kid, they even made a sofa bed for my son. He was beyond happy. Alice on the reception desk was super friendly and helpful, we (especially my 3 y.o. son) like her a lot. We left a small package in the hotel room and only realized after checking out. Called them after a week (it's Alice again) and it's still there. The fact that it's still there at lost and found even after a week shows you the honesty and good ethic of this hotel. Highly recommended.

Dear Vilona S., Thank you for your kind words regarding your recent stay at Novotel Zurich City West. We are thrilled to hear that you enjoyed the convenient location, spacious room, and the exceptional service provided by our staff, especially Alice. Your feedback about the honesty and professionalism of our team, as demonstrated by the safekeeping of your small package, is truly appreciated. We strive to ensure a pleasant and memorable experience for all our guests. Should you require any assistance in the future, please do not hesitate to contact us. We look forward to welcoming you back for another wonderful stay. Warm regards, Christophe B. General Manager

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Other web-users rate our hotel

  • 596 reviews 8.7/10 Location
  • 783 reviews 6.4/10 Room
  • 851 reviews 8/10 Service
  • 12 reviews 6.4/10 WiFi
  • 393 reviews 5.4/10 Comfort
  • 377 reviews 7.7/10 Breakfast
  • 328 reviews 7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.