Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.4/5 2,732 reviews

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Novotel Luxembourg Kirchberg - Image 1
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6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Ideal for business meetings and close to the centre

  • Modern and spacious rooms with minibar, desk and sofa

  • Meeting rooms and fitness centre on-site

  • 20 minutes walk and 10 minutes by tramway from Luxembourg City Center

Our accommodation(s)

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Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.620998, 6.146072

Telephone
Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,732 reviews

TripAdvisor Rating  4.0/5  1,307 reviews

Certificate of excellence 2023

Comfortable stay

Customer review rating 5.0/5

Chieh Business - Confirmed reviews ALL

Everything is perfect, great amenities, delicious breakfast and I also want to highlight that staffs are extremely friendly!

Dear Chieh, Thank you for your review. It is always encouraging for us to learn that our guests value the efforts we make to deliver comfortable stays. Your acknowledgment of our amenities and the delicious breakfast options reinforces our commitment to offering a superior experience. Furthermore, we are thrilled to receive your compliments about our team's friendliness. Our staff strives to provide welcoming and attentive service, and knowing that we have achieved this is deeply gratifying. At Novotel Luxembourg Kirchberg, we take pride in catering to our guests' needs the best way we can, and we are eager to serve you again. We hope to have the pleasure of seeing you again in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Well located, clean, modern, quiet night, good stay

Customer review rating 4.5/5

Nicole Business - Confirmed reviews ALL

I traveled for a work conference and really enjoyed my stay

Office blocks views

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Whilst staff were friendly and those who could speak in English helpful, the hotel no longer seemed to be geared up to English tourist since Brexit and, indeed tourist in general; Business conferences appear to be the main trade now.

Nice Hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

very nice and supportive reception stuff, rooms are nicely designed, bed is comfortable, room was clean, breakfast was okay,

Dear Guest, I would like to thank you for taking the time to share your feedback regarding your stay. It is heartening to hear that you found our reception staff supportive and our rooms well-designed and clean, and that you were comfortable during your stay. Positive feedback like yours serves as an encouragement to all of our staff. However, we regret to hear that your breakfast experience did not meet your expectations. We strive to provide a varied and quality dining experience, and we take your comments seriously as a valuable aspect of our continual improvement process. Regarding the breakfast service, we apologize for any inconvenience you encountered and will look into this matter to enhance our service. We also noticed your doubts concerning the authenticity of the bathroom amenities. Please rest assured, we provide our guests with quality products, and we apologize for any confusion regarding the cups. Your comfort and satisfaction are of the utmost importance to us. Once again, thank you for your constructive feedback. It is through comments such as yours that we can refine our services to ensure a more enjoyable experience for all our guests. I look forward to welcoming you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Good stay, friendly staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Only minus is breakfast. Would suggest to do less but at better quality.

Dear Guest, Thank you for taking the time to share your feedback regarding your stay. I am pleased to hear that you found our staff friendly and that the cleanliness of our hotel met your expectations. However, I regret that our breakfast did not fully meet your preferences. We are continuously working on improving the quality of our food and beverages to ensure that our guests have a delightful dining experience. I also take note of your thoughts on the soap provided; your comfort and satisfaction are of utmost importance to us, and I will consider your feedback in our ongoing efforts to enhance our guest amenities. We are looking forward to the opportunity of serving you better in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

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Other web-users rate our hotel

  • 1,100 reviews 9.1/10 Location
  • 1,535 reviews 7.5/10 Room
  • 1,385 reviews 9/10 Service
  • 41 reviews 6.4/10 WiFi
  • 837 reviews 8.1/10 Breakfast
  • 609 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.