Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 7,748 reviews

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Sofitel Melbourne on Collins - Image 1
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25 Collins Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

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Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Telephone
Fax +61 3 9650 4261

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,748 reviews

TripAdvisor Rating  4.5/5  6,393 reviews

Certificate of excellence 2024

Good location, great views

Customer review rating 4.0/5

A H. Business - Confirmed reviews ALL

This is a good corporate hotel. Four stars rather than five though. The decor is very dated, but it's clean and relatively well maintained. The staff are very professional and efficient.

Dear Angela, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. I also appreciate your comments on other areas in the hotel that we can improve upon and I thank you for sharing your feedback. I sincerely apologise how the above mentioned impacted your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Exceptional service from all staff members who were very well-trained.

Customer review rating 5.0/5

Ann B. Couples - Confirmed reviews ALL

Very spacious and comfortable room, excellent bed. Breakfast was very good, although the choice of bread could be improved. Dinner at restaurant was also very good, Aperitivo hour at bar offered a good choice of well-priced drinks and was great to have a complimentary bar snack with the drinks. A very pleasant stay and great to have turn down service in the evening too!

Dear Ann, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Nice view and kind staff

Customer review rating 5.0/5

Kichol Families - Confirmed reviews ALL

The view was great and I enjoyed it day and night. It's fascinating. The staff were kind and caring. Next year I will go with my in-laws. Thanks, Sofitel.

Dear Kichol, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Awesome Sofitel Melbourne Stay

Customer review rating 4.5/5

David T. Couples - Confirmed reviews ALL

Stayed in a Prestige Suite for 4 nights which included Executive Lounge access. The hotel room was huge, a little dated, but very very comfortable. The Executive Lounge was awesome, views were spectacular and staff very attentive and polite. Overall apart from the "slightly" dated room the experience was sensational.

Dear David, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Well located & wonderful welcome & staff

Customer review rating 5.0/5

John R. Couples - Confirmed reviews ALL

Always love coming to the Sofitel on Collins when we visit from QLD

Dear John, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

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Other web-users rate our hotel

  • 1,118 reviews 9.7/10 Location
  • 2,886 reviews 8.6/10 Room
  • 3,498 reviews 9.2/10 Service
  • 14 reviews 8/10 WiFi
  • 741 reviews 7.1/10 Food
  • 740 reviews 8.3/10 Vibe
  • 725 reviews 7.9/10 Amenities
  • 544 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.