ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 3,382 reviews

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Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Description

Hotel extras

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone
Fax +31 20 522 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL #49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening (between 5 pm and 9 pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,382 reviews

TripAdvisor Rating  4.0/5  6,798 reviews

Fantastic View. Clean Room. Best Location.

TripAdvisor rating 5.0/5

Drewdrew2707 Solo travel - TripAdvisor review

Ibis Amsterdam hotel offers a fantastic stay with its great location, just perfect for exploring the city. The room was spotlessly clean and incredibly comfortable, providing a peaceful retreat after a busy day of sightseeing. The nice view from the room added an extra touch of charm to the experience. I highly recommend this hotel for a pleasant and memorable stay in Amsterdam.

Dear Guest, Thank you for this great review. It brings us immense pleasure to hear that the views from our hotel added a special touch to your stay, along with the cleanliness and comfort of your room. Our location is indeed ideal for guests looking to explore Amsterdam, and we are glad it served you well. Your recommendation is greatly appreciated and serves as a testament to our efforts to provide memorable stays. Thank you for choosing ibis Amsterdam Centre for your visit to our beautiful city. We look forward to welcoming you back soon. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Eugene Friends - Confirmed reviews ALL

The check-in process was quick. The staff at the reception is friendly. Room cleaning is good, bed linen is clean, mattresses and pillows are comfortable. The climate control system worked satisfactorily for the warm weather of April. But in summer time, quite possibly, it will not be enough. It is impossible to balance the temperature by opening the window because of the noise from the railroad. Downsides: - The hotel information channel on the TV did not work. - Very worn out bath towels

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Room A/C did not work, even after changing rooms. Shower stall door also does not close properly, resulting in the floor getting wet after each use.

🇬🇸 Aussie

Customer review rating 3.0/5

June Friends - Confirmed reviews ALL

Staff very pleasant and obliging. Front tower rooms are more like very cheap backpacker rooms (very, very small) After a request to be moved, we found The back tower more pleasant and much better for twin bed's…disappointed NOT able to use my ALL members card

Dear June, We would like to thank you for this review about your recent experience in our hotel. It is encouraging to know that your membership with ALL – Accor Live Limitless added value to your experience and that the mention of our staff member, Glenneth, reflects the dedication we have to guest satisfaction. However, we regret to hear of your concerns regarding the cleanliness of the hallways. Rest assured, maintaining impeccable standards of cleanliness is a priority for us, and your observation is a reminder to continually assess and elevate our practices. Regarding the towels, we apologize for any discomfort caused and will review our linen quality to ensure it meets our guests' expectations. It's worth noting that for hygiene reasons, we have made a conscious decision not to include toilet brushes in our rooms, with our housekeeping team ensuring a thorough daily cleaning of all facilities. We are also delighted to hear that our location contributed positively to your stay. It is indeed one of the aspects our guests appreciate the most for its convenience and the vibrant surroundings. We hope to welcome you back. Best wishes, Natasa Duricic, Operations Manager

Convenient location, but not great

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Main advantage is it’s close to Amsterdam Centraal. Otherwise it’s like staying in Times Square. I was unable to check in at 2pm (check in time is 3) which is fine except that I think they said this to everyone so there was a huge line at 3. The only place to store bags while you wait to check in is a dirty unsupervised room on one of the higher floors. Payment is due at check in rather than check out (not just a credit card hold, they actually charge you before you stay even on a flexible reservation). Layout of the hotel is extremely confusing. Rooms seemed clean enough but I would probably avoid, especially on a weekend. Stay slightly further out where it is nicer and take the excellent subway into the center city or walk.

Dear Guest, Thank you for taking the time to share your review. We are pleased to hear that you found our location convenient for accessing Amsterdam Centraal, highlighting one of our hotel's strengths. It is indeed our aim to offer a prime location for our guests to explore the city. However, we regret to hear about the challenges you encountered during the check-in process. Our check-in time is designed to ensure that all our guests are accommodated into a fully prepared room for a comfortable stay. We are sorry to hear that the waiting time did not meet your expectations and understand that any delay can be frustrating. Regarding the luggage storage, we offer secure options for our guests' convenience, and we apologize if you found this facility to be unsatisfactory. We take your comments seriously and continuously strive to improve our services. On the note of payment, our policy of processing full payment upon arrival is to ensure a smooth and efficient check-out process. We hope this did not cause too much inconvenience. We understand that the unique layout of our hotel can be unexpected, and we are always on hand to assist with any navigation queries within our premises. Your remarks on room cleanliness have been noted, and we are glad that your room met our hygiene standards. Rest assured, we are committed to providing a pleasant stay for all our guests and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. We look forward to the pleasure of welcoming you back on another occasion. Kind regards, Natasa Duricic, Operations Manager

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Other web-users rate our hotel

  • 4,040 reviews 9.5/10 Location
  • 4,192 reviews 4.8/10 Room
  • 2,935 reviews 8.2/10 Service
  • 99 reviews 4.8/10 WiFi
  • 2,685 reviews 3/10 Comfort
  • 1,358 reviews 6.2/10 Cleanliness
  • 1,185 reviews 7.2/10 Breakfast
  • 857 reviews 4.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.