ibis Leuven Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 634 reviews

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ibis Leuven Centrum - Image 1
ibis Leuven Centrum - Image 2
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Brusselsestraat 52, 3000 LEUVEN, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many restaurants and shops around the corner

  • Daily breakfast buffet and bar for refreshments

  • Just 20 km from Zaventem Airport

  • Reception open 24 hours a day

Our accommodation(s)

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Hotel location

ibis Leuven Centrum

Brusselsestraat 52
3000 LEUVEN
Belgium

GPS:50.880095, 4.697581

Telephone
Fax +32 16 23 87 92

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  634 reviews

TripAdvisor Rating  3.5/5  566 reviews

One night in Leuven

Customer review rating 1.5/5

Neil Couples - Confirmed reviews ALL

We were checked in with great efficiency and allocated room 504. We went to bed just after 12 but unfortunately were awakened by guests taking in the corridors and smoking. this went on for quite a while. We were informed in the morning that the guests had been removed by the police. We have used the hotel before and had no problems.

Dear Neil, Thank you for taking the time to share your feedback. We are delighted to hear that you found our booking process to be straightforward, a testament to our efforts in offering a hassle-free experience from the very beginning. However, we deeply regret that your peace was disrupted by other guests during your stay. While these incidents are rare, we understand they can impact the comfort of our valued guests. As you mentioned, the situation was addressed promptly, maintaining the safety and well-being of all our guests as our top priority. We are also pleased to note your previous satisfactory visits and would like to reassure you that we strive to provide a consistent and enjoyable experience for all our guests. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Peter, Deputy Manager

Lovely staff, lovely city

Customer review rating 4.5/5

Chris Families - Confirmed reviews ALL

We used the ibis in Leuven as a stop-over on our way to and from Germany. The staff were exceptionally friendly and accommodating, allocating rooms next to each other. Leuven is a lovely city and we wished we had more time to explore.

Clean, friendly staff, beautiful city

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Everything was in perfect order. The room was small, but the space had been efficently used. The staff was very friendly. I heard some strange mechanical noises in the night, but only for short periods of time.

ROOM NOT CLEANED. ROOM 115

Customer review rating 3.0/5

Peter V. D. V. Business - Confirmed reviews ALL

THE FIRST ROOM THAT WAS OFFERED TO ME WAS NOT YET CLEANED AT 23.00. THE BED WAS SLEPT IN AND THERE WERE USED TOWELS IN THE SHOWERFLOOR. AFTERWARDS I WAS OFFERED AN OTHER ROOM 315 BUT I FIND THIS NOT DONE FOR A IBIS HOTEL.

Dear Peter, Thanks for sharing your point of view. We regret to hear about the cleanliness issue you encountered; please rest assured that this is not indicative of our usual standards. Our guests' comfort is a top priority, and while we ensure daily cleaning, it appears there was an oversight in your experience. We will be sure to address this with our housekeeping team to ensure this remains an isolated incident. We look forward to welcoming you back. Best wishes, Peter, Deputy Manager

Great Stay once again

Customer review rating 5.0/5

John D. Couples - Confirmed reviews ALL

Had arrived on Thursday 28th Mar x 4 nights. Great welcome from Kaat. All staff (including Front Desk, Housekeeping and Kitchen) were so friendly and very helpful. Looking forward to staying there again.

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Other web-users rate our hotel

  • 611 reviews 9/10 Location
  • 711 reviews 4.7/10 Room
  • 511 reviews 9.4/10 Service
  • 10 reviews 7.9/10 WiFi
  • 527 reviews 2.3/10 Comfort
  • 326 reviews 8.2/10 Breakfast
  • 200 reviews 7.9/10 Cleanliness
  • 114 reviews 2.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.