Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 3.8/5 1,098 reviews

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Description

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Nespresso coffee in all rooms

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

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Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,098 reviews

TripAdvisor Rating  3.5/5  1,240 reviews

Good stay

Customer review rating 5.0/5

Terri Business - Confirmed reviews ALL

Check in was quick. Room was very clean. Loved the coffee maker and mini fridge with bottled water. Beds were very comfortable.

Dear Terri G., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jermaine Front Office Manager

Clean, modern, well located

Customer review rating 4.5/5

Cat Business - Confirmed reviews ALL

Food at our conference was delicious. Please try to include more protein at breakfast the service was great

Dear Catalina M., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jermaine Front Office Manager

Great clean room

Customer review rating 4.5/5

April N. Couples - Confirmed reviews ALL

Only downfall was it was overpriced because of events happening in the town.

Dear April N., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jermaine Front Office Manager

Don’t bother

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Over priced. Toilet was not clean when got into room. Service was meh. View was terrible. Over all it was okay but because of price and cleaning .. would never recommend or stay again.

Dear Casey-Jae G., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto North York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problems in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Jermaine Front Office Manager

Best location to the Meridian Centre

Customer review rating 3.5/5

Tobi P. Families - Confirmed reviews ALL

Hotel was very nice, and clean the restaurant was fabulous and the restaurant staff were amazing. We had a lot of luggage and very disappointing there is no one there to help you, not even to hold the doors for you, they stand there and watch you struggle. The rooms are not cheap so not sure what you are paying for, no room service of any kind. No onsite parking. We ended up checking out early because the beds were too uncomfortable.

Dear Tobi P., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. We certainly strive to exceed the expectations of our guests, so we are truly sorry to hear your stay failed to meet your expectations. Thank you again for sharing your experience, and we hope we get the opportunity to welcome you back and turn this around for you. Sincerely, Jermaine Front Office Manager

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Other web-users rate our hotel

  • 875 reviews 8.8/10 Location
  • 1,235 reviews 5.6/10 Room
  • 923 reviews 7.7/10 Service
  • 31 reviews 4.3/10 WiFi
  • 535 reviews 5.7/10 Cleanliness
  • 189 reviews 6.5/10 Breakfast
  • 160 reviews 7.9/10 Food
  • 130 reviews 1.9/10 Pool

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