ibis Amsterdam Centre Stopera 3 stars

Customer review rating (ALL Rating) 4.3/5 2,168 reviews

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Valkenburgerstraat 68, 1011 LZ AMSTERDAM, Netherlands

Description

Hotel extras

  • In the centre and on the edge of the historic Canal Ring

  • Reception available 24/7

  • Within 20 minutes by metro to Rai Convention Centre and 10 minutes to central station

  • Breakfast available at the hotel

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre Stopera

Valkenburgerstraat 68
1011 LZ AMSTERDAM
Netherlands

GPS:52.369905, 4.907566

Telephone
Fax +31 20 531 9145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,168 reviews

TripAdvisor Rating  4.0/5  3,707 reviews

Well located

Customer review rating 3.0/5

Hazel S. Couples - Confirmed reviews ALL

Hotel was clean and staff friendly, however not prepared to change our room. Toilets in reception area locked and bar closed at 9 p.m. No tea/coffee facilities in the room.

Dear Hazel, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you found our location to be convenient and our hotel clean, and that you had a positive interaction with our staff. However, we regret to hear that certain aspects of your stay did not meet your expectations. We understand that the availability of our bar facilities is important to our guests, and we strive to provide a comfortable environment throughout their stay. Please note that while our bar closes at 9 pm, we offer a range of beverages that can be taken away from the reception area outside these hours. As for the room allocation, we endeavor to accommodate our guests' preferences whenever possible, but this is subject to availability. We apologize if this caused any inconvenience during your stay. Regarding in-room amenities, we offer tea and coffee making facilities in our premium rooms, and we would be pleased to arrange this for your future visits should you choose this option. We take all feedback seriously and will consider your comments about the use of paper cups as we continuously work on improving our sustainability efforts. We are grateful for your patronage and would be honored to have another opportunity to serve you better. Your satisfaction is important to us, and we hope to prove this during your next visit. We hope to welcome you back. Best wishes, Team Ibis Amsterdam Centre Stopera

a wonderful stay

Customer review rating 4.5/5

Tzvi Families - Confirmed reviews ALL

We had a wonderful stay at the hotel, the staff were kind and helpful and everything was perfect

Dear Tzvi, Thank you for taking the time to review your stay. It is gratifying to receive such positive feedback from a valued ALL – Accor Live Limitless loyalty programme member like yourself. We are thrilled that you would recommend our hotel to others, reflecting the high standards we strive to maintain. We take great pride in our hotel's cleanliness, and your score of 90/100 is a testament to our team's dedication. Although you did not comment on our sustainable development initiatives, we want you to know that we are committed to making positive environmental and community impacts. Your commendations on the kindness and helpfulness of our staff truly warm our hearts. Providing perfect service is our goal, and it appears we have succeeded during your stay. We are elated to know that you had a wonderful stay at ibis Amsterdam Centre Stopera, and we appreciate your high regard for our services and amenities. We are looking forward to welcoming you again. All the best! Team Ibis Amsterdam Centre Stopera

Very nice hotel

Customer review rating 4.0/5

Lilly B. Friends - Confirmed reviews ALL

Service was great!! The hotel employees at the front desk and at the dining area were very nice and helpful. The room was clean, but the sheets were a bit old and not 100% clean. It was replaced with clean sheets a day after we arrived. The hotel location is good and not very far from the central area of the city.

Dear Lilly, We would like to thank you for this review about your recent experience in our hotel. We are pleased to hear that you appreciate being part of our ALL – Accor Live Limitless loyalty programme and that you would recommend us to others, which is a wonderful compliment. However, we regret to hear about your dissatisfaction with the towels and sheets provided during your stay. We take pride in our cleanliness standards and are surprised to hear that our bedding did not meet your expectations. While our sheets are regularly replaced to ensure freshness and hygiene, we will take your comments into consideration as we continuously strive to provide comfortable amenities for our guests. Regarding the room space for personal belongings, we understand how important it is to have ample space for your items, and we apologize if this aspect did not meet your needs. Our rooms are designed to balance comfort and practicality, and we regret any inconvenience you may have experienced. We are delighted to know that our team member Hannah made a positive impact on your stay and that you found our location convenient for exploring the city. Cleanliness is a top priority for us, and we are glad that you acknowledged the cleanliness of your room. We are also pleased that you enjoyed the tranquility of our hotel, which is something we are proud to offer in the bustling heart of Amsterdam. We hope to welcome you back. Best wishes, Team Ibis Amsterdam Centre Stopera

Noisy

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The room was clean, comfy beds, but very basic. Unfortunately the windows were so bad that it sounded like the window was open and the noise from the street was constant

Dear Guest, Thank you for taking the time to review your visit. We are pleased to hear that you found the beds comfortable and the room cleanliness met your expectations. However, we regret to hear that the noise from the street adversely affected your stay. While our windows are double-glazed to minimize noise, we understand that sensitivity to sound can vary between guests. Additionally, we regret any inconvenience you may have experienced regarding local knowledge from our staff. Our team strives to be well-informed and we are addressing this to ensure that all guests receive accurate and helpful information. Regarding your perception of value, we are saddened that you found the room to be basic for the price paid. We continually aim to offer a balance of comfort and affordability, and we take your comments into consideration as we strive to provide a pleasant experience for all of our guests. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Team Ibis Amsterdam Centre Stopera

Budget hotel

Customer review rating 3.5/5

Mary Friends - Confirmed reviews ALL

We didn't realize it was a budget hotel at E250/night, so we're disappointed with no fridge, tea services,only 2 towels, noisy bathroom door. The shower was a nice size but the mattresses kept falling off the bed

Dear Mary, We would like to thank you for this review about your recent experience in our hotel. We are pleased to hear that you found our commitment to cleanliness and sustainability initiatives to your satisfaction, and we thank you for your high regard towards our loyalty programme. However, we regret to hear about the issues you experienced with the bed comfort and noise. While our SweetBeds by ibis are designed for relaxation, we apologize that they did not meet your expectations on this occasion. For future stays, we recommend requesting a room on a higher floor or towards the backside of the hotel, as these are noted to be quieter. Regarding the air cooling system, we are sorry if this did not provide the level of comfort you expected. Our system is designed to maintain a temperature 5 to 10 degrees lower than the outside temperature, and we apologize for any inconvenience this may have caused during your stay. We also understand that value for money is important, and we are sorry to hear that you felt your experience did not match the price paid. Our aim is to offer a balance of convenience, comfort, and location, and we hope that the accessibility to Amsterdam's highlights and the service provided by our team may encourage you to consider us again for your accommodation needs in the future. We hope to welcome you back. Best wishes, Team Ibis Amsterdam Centre Stopera

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Other web-users rate our hotel

  • 1,526 reviews 9.2/10 Location
  • 1,961 reviews 6/10 Room
  • 1,636 reviews 8.9/10 Service
  • 32 reviews 8.4/10 WiFi
  • 869 reviews 6.5/10 Cleanliness
  • 788 reviews 8.2/10 Breakfast
  • 136 reviews 3.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.