Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,147 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Beautifully designed rooms by Pierre-Yves Rochon

  • The ALLSAFE label represents our cleanliness & prevention standards

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Unparalleled location within walking distance to London's best attractions

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WILD HONEY ST JAMES

Sofitel's Michelin-star restaurant Wild Honey St James combines classic French techniques with the finest seasonal British produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,147 reviews

TripAdvisor Rating  5.0/5  417 reviews

Certificate of excellence 2023

Perfect

TripAdvisor rating 5.0/5

Sersis1 TripAdvisor review

An amazing experience at Sofitel Saint James! The staff was outstanding and the hotel’s location was superb. We are grateful for the exceptional service and warmth we experienced during our stay. We’ll definitely return on our next visits to London!

Bonjour, It is a pleasure to receive such a positive review. We're thrilled to hear that the team made such a memorable impression on you and that our central location was so convenient for your visit to London. It's so gratifying to know that our dedication to service and warmth is recognised and appreciated by our guests. We look forward to seeing you again on many more occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

Wonderful stay

Customer review rating 5.0/5

Monica A. J. K. Couples - Confirmed reviews ALL

This hotel is in a perfect location, close to so many London attractions. The architecture and design is magnificent with very comfortable accommodations. The hotel staff were also welcoming and friendly. One of their staff in the restaurant, Louie, was exceptional; he made us feel so welcomed and went above and beyond with his hospitality. Thank you!

Dear Mr & Mrs K., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and Luis and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Sofitel London St James Hotel is a true gem

Customer review rating 5.0/5

S. M. Couples - Confirmed reviews ALL

From the moment you step into the grand lobby, you are enveloped in an atmosphere of refined elegance and sophistication. The hotel's impeccable attention to detail is evident in every aspect of its design and service. The luxurious rooms and suites offer a perfect blend of comfort and style, providing a sanctuary amidst the vibrant energy of the city outside. One of the highlights of our stay was the exceptional dining experience offered at the Wild Honey Michelin restaurant. Each meal was a culinary delight that left a lasting impression. The staff at Sofitel London St James Hotel are truly exceptional, embodying the epitome of hospitality with their warm welcome and attention to details. Overall, our experience at Sofitel London St James Hotel was nothing short of extraordinary. It's a place where luxury meets comfort, and where every moment is crafted to perfection. I look forward to returning soon to indulge in another unforgettable stay.

Dear Mr M., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the entire team, and in Wild Honey in particular were delighted that they were able to play their part to help ensure such a memorable visit. Thank you so much for your loyalty and motivational feedback and we look forward to seeing you again soon. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Excellent staff

Customer review rating 5.0/5

Lance C. Couples - Confirmed reviews ALL

It was a treat for my wife’s 60th birthday and everyone made the experience wonderful

Dear Mr C., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit for your wife's special birthday. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Lovely Hotel

Customer review rating 5.0/5

Dave Couples - Confirmed reviews ALL

Really nice room and a great location! Would definitely stay here again

Dear Mr Y., We very much appreciate your feedback regarding your stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

In partnership with TripAdvisor

Other web-users rate our hotel

  • 856 reviews 9.9/10 Location
  • 965 reviews 8.5/10 Room
  • 1,665 reviews 9.4/10 Service
  • 9 reviews 7.4/10 WiFi
  • 373 reviews 7.9/10 Comfort
  • 358 reviews 8.7/10 Breakfast
  • 306 reviews 9.3/10 Vibe
  • 300 reviews 7.9/10 Food

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