Novotel Hong Kong Citygate

Customer review rating (ALL Rating) 4.4/5 963 reviews

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Novotel Hong Kong Citygate - Image 1
Novotel Hong Kong Citygate - Image 2
Novotel Hong Kong Citygate - Image 3
Novotel Hong Kong Citygate - Image 4
51 Man Tung Road, Tung Chung, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
0 HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Telephone
Fax +852 3602 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  963 reviews

TripAdvisor Rating  4.5/5  5,283 reviews

Certificate of excellence 2024

Worth to come back again

TripAdvisor rating 4.0/5

felimariem TripAdvisor review

I highly recommendvthis hotel. Nice location, good service and worth the price. When we availed of the breakfast buffet, breakfast buffet from 830 to 10am is only $100. They also have 50% dinner buffet which we were not able to avail. We will come back to this hotel.

Great Stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

It is our family's first international travel. And we went to HK for my daughter's 7th birthday. We absolutely had a great stay in Novotel Citygate. We were welcomed by a cupcake for my daughter and she was so happy. Our room was always tidy - it was cleaned up everyday and replenished all toiletries. Thank you so much! Will definitely stay here again next time we'll visit HK.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Slow check in

Customer review rating 2.0/5

Geng Business - Confirmed reviews ALL

Not worth money Room very old

Dear Geng Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Citygate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johnny Ng Director of Front Office

Nice

Customer review rating 4.0/5

Louis Solo - Confirmed reviews ALL

Overall, it was good. Minor comment on the bed - I can feel the spring.

Friendly staffs

Customer review rating 5.0/5

N. Solo - Confirmed reviews ALL

The hotel staffs were friendly and always wanted to offer help to guests in anyway they can.

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Other web-users rate our hotel

  • 2,214 reviews 9.6/10 Location
  • 1,685 reviews 6.9/10 Room
  • 1,753 reviews 8.8/10 Service
  • 26 reviews 8.8/10 WiFi
  • 608 reviews 5.7/10 Vibe
  • 577 reviews 7.7/10 Cleanliness
  • 521 reviews 8.5/10 Food
  • 495 reviews 6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.