Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,896 reviews

Best price
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Mövenpick Hotel Auckland - Image 1
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Mövenpick Hotel Auckland - Image 4
8 Customs Street East, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
New Zealand

GPS:-36.844596, 174.767113

Telephone
Fax +64 9 307 3739

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,896 reviews

TripAdvisor Rating  4.5/5  860 reviews

Certificate of excellence 2024

Great stay

Customer review rating 5.0/5

Sharon G. Couples - Confirmed reviews ALL

Great location, very good staff and rooms were clean and tidy. Added bonus was the very comfy bed 😊

Dear Sharon G., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Auckland. We are delighted that your time with us was so outstanding as providing our guests with an excellent experience is very important to us. I'm sure other travellers would appreciate your thoughts and experience which you can share on Tripadvisor, using the following link: https://www.tripadvisor.co.nz/Hotel_Review-g255106-d257792-Reviews-Movenpick_Hotel_Auckland-Auckland_Central_North_Island.html On behalf of the team and myself we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Slattery Hotel Manager

Great location, great staff and great food

Customer review rating 5.0/5

Judy B. Couples - Confirmed reviews ALL

From checkin to check out our stay as a delight. Quick response to a request for ice to room. Staff were delightful. Friendly and efficient. Our go to hotel in Auckland.

Dear Judy, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Auckland. We are delighted that your time with us was so outstanding as providing our guests with an excellent experience is very important to us. I'm sure other travellers would appreciate your thoughts and experience which you can share on Tripadvisor, using the following link: https://www.tripadvisor.co.nz/Hotel_Review-g255106-d257792-Reviews-Movenpick_Hotel_Auckland-Auckland_Central_North_Island.html On behalf of the team and myself we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Slattery Hotel Manager

Customer review rating 3.5/5

Kate W. Solo - Confirmed reviews ALL

The champagne amenity I ordered wasn’t in my room upon arrival and had I not said anything, I still would have been charged. Surfaces in room need to be better attended.

Dear Catherine W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Slattery Hotel Manager

Girls night out to Gladys Knight Concert!

TripAdvisor rating 5.0/5

Glennis D TripAdvisor review

From the moment we checked in we received warm, friendly, excellent service. The rooms were spacious, beds were bliss, bathroom spacious with a great shower. Excellent location for walking to eateries and retail shops. Beautiful restaurant and bar great staff. My friends loved the choc hour and the Buffet breakfast was excellent a great variety of food. A suggestion, please offer dairy free butter (Oliviano) and dairy free milk other than soy and a dairy free yoghurt for those of us who are dairy free. Will definitely be our go to hotel in Auckland CBD. We had a Harbour view twin room and a city view twin room. Only a 5 min Uber ride to Civic Theatre. 5 ⭐️⭐️⭐️⭐️⭐️

Kia ora TaupoGlennis Thank you for your wonderful review. Happy to hear you enjoyed the hotel and our great location. We do offer several dairy free alternatives sorry that the team did not inform you of these. We look forward to you staying with us again. Ngā mihi Sean Slattery

Very good impressions with Joshua, the room manager!

Customer review rating 5.0/5

Agus S. Couples - Confirmed reviews ALL

During our stay, we saw how Joshua Fan work so hard day and night and make our stay a very pleasant one. Impress by his extra efforts in every aspect! Thank you Joshua

Dear Mr. Agus S., We very much appreciate your comments regarding your stay with us at the Mövenpick Hotel Auckland and Thank You for your Loyalty. We are delighted that your time with us was so outstanding as providing our guests with an excellent experience is very important to us. I'm sure other travellers would appreciate your thoughts and experience which you can share on Tripadvisor, using the following link: https://www.tripadvisor.co.nz/Hotel_Review-g255106-d257792-Reviews-Movenpick_Hotel_Auckland-Auckland_Central_North_Island.html On behalf of the team and myself we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Slattery Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,206 reviews 9.5/10 Location
  • 1,612 reviews 7.8/10 Room
  • 1,536 reviews 8.3/10 Service
  • 84 reviews 2/10 WiFi
  • 749 reviews 5.3/10 Comfort
  • 628 reviews 7.5/10 Food
  • 521 reviews 8.2/10 Cleanliness
  • 361 reviews 7.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.