Sofitel Kuala Lumpur Damansara 5 stars

Customer review rating (ALL Rating) 4.4/5 2,255 reviews

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No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, 50490 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Four exquisite food & beverage outlets that blends local flavours with French gastronomy.

  • A comprehensive meeting rooms and ballroom with state-of-the-art facilities.

  • 5 minutes' walk to Pusat Bandar Damansara MRT Station with close proximity to KL Sentral.

  • A luxurious 5-star hotel in one of the most affluent neighborhoods in KL, Damansara Heights.

  • Home to the country's first luxury hotel with a spa that offers hammam by Sofitel Spa.

Our accommodation(s)

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Hotel location

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malaysia

GPS:3.14675, 101.661444

Telephone
Fax +60 3-2720 6618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,255 reviews

TripAdvisor Rating  4.5/5  1,531 reviews

Certificate of excellence 2024

Extended our stay

Customer review rating 5.0/5

Dr P. Families - Confirmed reviews ALL

We arrived at reception desk for an early check-in. There is a dedicated desk for ALL or Accor plus members of any status silver and higher. We had already been greeted before we made it to the check-in counter. Check-in was very smooth and friendly and the status level is acknowledged directly, including notification of the room upgrade. Drink vouchers and a welcome letter were presented and the drink vouchers could be used at the lobby bar or the poolside bar. We opted to have what turned out to be rather nice cocktails at the poolside bar, which we enjoyed in the cabana while taking a quick afternoon swim. For me, I appreciated the room upgrade and the cocktails - this is part of the perks of the ALL status and you felt your status level was acknowledged. In the room, the standout for me was the bathroom. Sliding doors open onto a generous space with a large tub which plenty of lush accessories - even bath salts. You can pay extra to have someone come up from the spa and draw your bath according a "bath menu" (The bath drawn up with fragrances, oils and bath salts is 99myr, add an extra 18 for a hot chocolate). The focus of afternoon tea is rather more on the tea side than that of the snacks. Don't expect scones - although there were little sandwiches - 3 varieties (one vegetarian) along with a delicious selection of "kuih" a local sweet - not to be missed, and a good amount of fresh fruits. Nuts and other nibbles were available. I found the drinks menu to be generous and the service at the club was very attentive. You drink is always full if you wish. The evening cocktails was from 5pm - 7pm. The food was really spectacular. For meat-eaters there appeared to be a whole leg of lamb along with fresh seafood. One evening there were large (possibly tiger) prawns and the next with fresh oysters. For the vegetarians there was enough to get by but nothing especially catered for. (Many lounges will ask about dietary requirements, but not here - we survived that very well as there was such a large variety). There was also a selection of 3 cheeses, including one very soft blue cheese which paired well with the strong Australian Shiraz I chose from the options of 4 red or 4 white. There was a variety of fresh breads and loads of pickles and anti-pesto. You felt very welcome to enjoy a leisurely 2 hours and the glass was well looked after. Cocktails were also made to a very high standard. There are also mocktails and fresh squeezed juices as well. I have to say, we were impressed and satisfied by the evening cocktail hour. The afternoon tea is a little repetitive the next day but the cocktail hour felt very varied. It was a very lovely and relaxed atmosphere. The club has restricted hours - this is advertised clearly on the app, so we were well aware they open only the next morning at noon. Personally I loved the breakfast in the restaurant downstairs, and the first morning it was a highlight of the stay. As expected in a 5* establishment, the coffee is made for you and bought to the table. There was a good selection of Nespresso, from decaf through to low, mid and high strength coffees. There were several fresh cooking areas including an egg station, a noodle station and an exception Indian station (all vegetarian there) with fresh Paratha being cooked (by a French chef - that was.a first for me!). There was a large salad bar, a fresh juice bar, (celery/beetroot/pineapple/orange etc); a charcuterie area with freshly sliced salamis, and a giant honey comb. I've never seen so many pots of infused honeys! There was a pot with honey being infused by cinnamon bark, by star anise, by chili, I can't remember all of the infusions, but it was impressive. For the kids - the waffles are highly recommended, and on one morning were flavoured by pandan "the flavour of Malaysia". There were also Chinese and Malay areas along with an abundance of fresh fruits, including the usuals from this part of the world, but also including top quality rambutan, mangosteen and dragon fruit. There were french pastries, English full breakfast and Turkish pan fired eggs along with 3 varieties of hummus. There really was just so much variety, and all fresh, top-quality stuff. The restaurant manager was very attentive and checked around the entire place and all guests. It was clear that some staff had plenty of experience and some were trainees. The pool was never too crowded for us. We were lucky to get a Cabana each time. It was a free form pool and with soft music from the poolside bar - it was a very relaxed vibe and yet another thing we loved about our stay. We didn't use the gym but it looked well equipped and is open 24 hours. TV channels in English included AXN, several sports channels, movie channels, Nickelodeon. There was a Nespresso machine in the room. For us, everything was perfect. It was very calm, as it's not in KLCC - and that's what we were looking for. I think you can tell from my review - we'll return.

Dear Allison P., Wow, it sounds like you had an amazing stay with us. We are thrilled to hear that you enjoyed the various amenities and experiences our hotel has to offer, from the smooth check-in process to the delightful room upgrade and cocktails by the poolside. It's wonderful to know that you felt your loyalty status was acknowledged and that you appreciated the attention to detail throughout your stay. We are glad you enjoyed the variety and quality of our dining options, from the afternoon tea to the evening cocktail hour and the impressive breakfast spread. It is fantastic to hear that you found the atmosphere relaxed and enjoyable, and that our team members contributed to making your stay memorable. We are also pleased to know that you found our app user-friendly and informative, and that you appreciated our efforts toward sustainability. Your feedback about reusing plates and cups is noted, and we are glad that our message about sustainability resonated with you. Thank you for choosing to extend your stay with us, and we can't wait to welcome you back for another fantastic experience. Regards. N. Mageswary - Guest Experience

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

There were bunch of hair in shower drain and water pressure was very bad

Dear Arthur A., Thank you for taking the time to provide us with your feedback. We're pleased to hear that you found our location convenient. However, we are sincerely sorry to learn about the issues you encountered with cleanliness in the bathroom and the water pressure during your stay. Please accept our apologies for any inconvenience this may have caused. Rest assured, we will investigate the matter thoroughly and take immediate steps to address these concerns to ensure a more pleasant experience for our guests in the future. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Regards. N. Mageswary - Guest Experience

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Enjoyed the club access

Dear Hwee Keow K., Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your club access and found our concierge and restaurant manager to be helpful. We're glad you appreciated the wooden keys - it's always the little touches that make a difference. If you ever find yourself back in the area, we'd love to welcome you for another enjoyable stay. Regards. N. Mageswary - Guest Experience

Customer review rating 4.0/5

Maimoonah H. Business - Confirmed reviews ALL

I stay here regularly now. While on this trip there wasn’t anything to comment on, on my last trip I wish to commend the team at the coffee house. They are closed as it’s Ramadhan and they are only open in the evening. I needed help and they came to the fore. Helped me and I was thankful

Dear Maimoonah Mohamed H., Thank you for your continued loyalty and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay overall. We are glad to know that during your last visit, our team at the coffee house went above and beyond to assist you, even though they were closed during the day for Ramadan. Providing exceptional service is what we strive for, and we will be sure to pass along your appreciation to the team. We apologize for any inconvenience you experienced with the slow response when calling various services. Please know that we take your feedback seriously and will address this with our team to ensure a more prompt response in the future. Your feedback is invaluable to us as we continuously strive to improve our services and enhance the overall guest experience. We look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Regards. N. Mageswary - Guest Experience

Good stay and very friendly services

Customer review rating 5.0/5

Sebastian S. Families - Confirmed reviews ALL

Awesome, and very happy to stay. Family members would like to visit the hotel next time.

Dear Sebastian Choon Hong S., Thank you so much for your wonderful feedback. We are thrilled to hear that you had an awesome stay and that you were very happy with our services. It is fantastic to know that you and your family enjoyed your time with us, and we can't wait to welcome you all back to the hotel next time. If there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon! Regards. N. Mageswary - Guest Experience

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.