Novotel Suites Riyadh Olaya 4 stars

Customer review rating (ALL Rating) 3.9/5 301 reviews

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Description

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Microwave & small fridge in all rooms

  • Kitchenettes in suites

  • Free WIFI

Our accommodation(s)

Hotel location

Novotel Suites Riyadh Olaya

Olaya Main Street, PO Box 2689, Olaya Main Street
12221 RIYADH
Saudi Arabia

GPS:24.684311, 46.690333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

LA MODE CAFE RESTAURANT

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  301 reviews

TripAdvisor Rating  3.5/5  250 reviews

Incorrect amount charged

Customer review rating 0.5/5

Samad Q. Couples - Confirmed reviews ALL

I booked using my points and the amount to be paid to hotel should be SAR 1335, however, at check in the full amount of SAR 1448 was charged. And my points are not yet refunded to my account.

The best stay in Riyadh

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The team was very helpful specially Bassam at the from office and the team . Thank you

Dear, We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah Al Harbi GM

Problems

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Rooms 601 is very noisy The curtains are not closing the window properly and the morning sun woke me up too early When you push the wc flush you ear a rumor that it seem to live a triller movie As gold member I had no upgrade Bad experience!!!!!

Dear, Thank you for taking the time to tell us about your experience at Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; Due to the unavailability of rooms, please allow me to express my sincere apologies. At Novotel Suites Riyadh Olaya, we strive to provide an outstanding service experience to every customer; Therefore, your feedback is very important to us. Please be assured that we are taking appropriate measures to address the issue and prevent it from occurring in the future. We appreciate you sharing your concerns, and we hope you will give us the opportunity to better serve you in the near future. sincerely, Abdullah Al-Harbi GM

Well located

Customer review rating 4.5/5

Lh Solo - Confirmed reviews ALL

Clean, restaurants and cafes nearby. Room well laid out. Traffic noise wasn’t a problem for me. As a single female I felt very comfortable and safe at this hotel.

Dear, We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah Al Harbi GM

Well located

Customer review rating 3.5/5

Ramesh E. Business - Confirmed reviews ALL

Please increase number of vegetarian options for breakfast

Dear our value guest We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah Al Harbi GM

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Other web-users rate our hotel

  • 235 reviews 9.3/10 Location
  • 332 reviews 7.1/10 Room
  • 785 reviews 9.5/10 Service
  • 13 reviews 4.3/10 WiFi
  • 262 reviews 8.6/10 Food
  • 198 reviews 8.1/10 Breakfast
  • 154 reviews 6.8/10 Cleanliness
  • 151 reviews 7.9/10 Comfort

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