Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,115 reviews

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Mercure Edinburgh City Princes Street Hotel - Image 1
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Mercure Edinburgh City Princes Street Hotel - Image 3
Mercure Edinburgh City Princes Street Hotel - Image 4
Princes Street, EH2 2DG EDINBURGH, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Our accommodation(s)

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Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG EDINBURGH
United Kingdom

GPS:55.952573, -3.194425

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

SCOTT'S ON PRINCES STREET

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,115 reviews

TripAdvisor Rating  3.5/5  3,573 reviews

Well located , near to waverly train station , walking distance to edinburgh castle and cocburn street

Customer review rating 1.0/5

Mike Families - Confirmed reviews ALL

No Water bottle provided No slipper provided Unable to adjust the room temperature As I have book two room, they did arrange for on the same floor and room side by side.

Delightful concierge

Customer review rating 5.0/5

Matthew Families - Confirmed reviews ALL

Craig was a great help and made our families stay perfect. I would come back just to see him.

Great location, lovely welcoming staff.

Customer review rating 4.0/5

Christine Families - Confirmed reviews ALL

The room was clean and tidy, the staff was lovely. The food was a disappointment though, overcooked pasta, overly salty, ready made tasting gravy. The breakfast featured mostly branded cereal, the orange juice was diluted and sweetened. I’d have expected more at those rates.

Dear Christine B., Thank you for your feedback on your recent stay at our hotel. We are happy to hear that you found our location great and our staff welcoming. We apologize for the disappointment with the food quality and breakfast experience. Your comments regarding the overcooked pasta, salty gravy, and breakfast selections have been duly noted, and we will work on improving these aspects to meet our guests' expectations. Additionally, we appreciate your suggestion about having a fridge in the room and being mindful of air freshener use. We will certainly take these into consideration for future improvements. We hope to have the opportunity to welcome you back for an even better experience. Sincerely, Anna Staniak Guest Services Manager Mercure Edinburgh City Princes Street Hotel

Excellent location.

Customer review rating 5.0/5

W. G. Families - Confirmed reviews ALL

Very friendly and helpful staff. Room was just what we were looking for, and a bonus being on Princes Street. Breakfast excellent. Highly recommend.

Dear Helen w., Thank you for your glowing review! We are thrilled to hear that you enjoyed our excellent location, friendly and helpful staff, and the breakfast. It is wonderful to know that your room met your expectations and that you found the experience to be highly recommendable. We look forward to welcoming you back for another fantastic stay. Sincerely, Anna Staniak Guest Services Manager Mercure Edinburgh City Princes Street Hotel

You are professional

Customer review rating 4.0/5

Johan S. Friends - Confirmed reviews ALL

The whole edinburgh experience was gold. The only thing you may have to look into is the accumulateing water on the bathroom floor when taking a shower .the drain is not swallowing enough water and the water is not hoing anywhere from the bathroom floor.tjis willl in time cause problem.the same thing was in alla our rooms.BUT location staff etc was 100% 😀

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Other web-users rate our hotel

  • 2,207 reviews 9.6/10 Location
  • 2,933 reviews 5.3/10 Room
  • 1,866 reviews 8.8/10 Service
  • 198 reviews 2.4/10 WiFi
  • 1,235 reviews 4/10 Comfort
  • 1,066 reviews 8.6/10 Breakfast
  • 992 reviews 2.9/10 Vibe
  • 804 reviews 5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.