Mercure Swansea Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 454 reviews

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Mercure Swansea Hotel - Image 1
Mercure Swansea Hotel - Image 2
Mercure Swansea Hotel - Image 3
Mercure Swansea Hotel - Image 4
Phoenix Way, Swansea, SA7 9EG SWANSEA, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Our accommodation(s)

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Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

GPS:51.654547, -3.912013

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  454 reviews

TripAdvisor Rating  4.0/5  509 reviews

Certificate of excellence 2024

Very friendly staff and clean hotel

Customer review rating 4.0/5

Maz Couples - Confirmed reviews ALL

Friendly and efficient staff. Parking is free and plenty of spaces. Out of the town but easily accessible with car. Very clean and welcoming hotel . Good food at breakfast and evenings and service excellent.

Thank you for your review!

Perfect location

Customer review rating 4.5/5

Jc Couples - Confirmed reviews ALL

pleasant

Thank you for you review!

Close to relatives

Customer review rating 3.5/5

Ray N. Couples - Confirmed reviews ALL

Good stay but might not stay during summer as there is no Air conditioning in room. Draught beer prices were not displayed so did not know prices.

Thank you for your review!

Absolutely great venue for a party!

TripAdvisor rating 5.0/5

LaneyP9554 TripAdvisor review

I had my birthday party at the Mercure on 11th May 2024. It was amazing! The buffet food was excellent with both hot and cold platters and everyone said how tasty the food was. The staff were also amazing and nothing was too much trouble for them. We also stayed overnight in a very comfortable bed with the most amazingly tasty buffet breakfast. We will definitely be back. Elaine P

Dear Elaine, Thank you for taking the time to post your kind review, further to your recent birthday party held at the hotel. It was great to hear that all went well for you, and I will pass on your feedback to the team. Best regards Ian

Overall fully satisfactory

Customer review rating 3.5/5

Rob W. Business - Confirmed reviews ALL

Service was excellent although i was promised an electronic invoice which still has not arrived. Hotel itself looks tired with inner courtyard area very messy and dull / dirty paintwork evident throughout. Food was good.

Dear Rob W., Thank you for taking the time to leave us a review. I am pleased to hear you received the service we expect our guests to have. I am sorry to learn that you have yet to receive you invoice this will be actioned by myself this morning.

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Other web-users rate our hotel

  • 245 reviews 9.2/10 Location
  • 633 reviews 6.3/10 Room
  • 593 reviews 8.9/10 Service
  • 15 reviews 7.9/10 WiFi
  • 288 reviews 8/10 Breakfast
  • 270 reviews 6.1/10 Food
  • 251 reviews 6.4/10 Cleanliness
  • 191 reviews 4.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.