Description
Hotel extras
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An ALLSAFE Clifton Environmental certified hotel
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8 fully-equipped meeting rooms for up to 130 guests
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18th Century Georgian oast house with original features
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Nearby landmarks include Tunbridge Wells and Hever Castle
Our accommodation(s)
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Room
Classic room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
Room
Classic family room for 2 adults and 1 child
- 3 pers. max
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
Room
Privilege room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Superior room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic accessible room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
- Accessible room
Room
Classic accessible room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
- Accessible room
Hotel location
Mercure Tunbridge Wells Hotel
8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom
GPS:51.146079, 0.311925
Access and transport
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HIGHBROMS STATION
Railway station
Access: 4.83 km / 3 mi 4 min drive
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HOP FARM
Tourist attraction
Access: 4.83 km / 3 mi
HEVER CASTLE
Tourist attraction
Access: 14.48 km / 9 mi
LEEDS CASTLE
Tourist attraction
Access: 32.19 km / 20 mi
Hotel services
Check-in from - Check out up to
- Car park
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
THE MALLOWS
Non contractual photo
The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.
THE OAST BAR
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After a hard day what better to help you wind down than enjoying your favorite tipple in the comfortable surroundings in our friendly Oast Bar.
Breakfast
Non contractual photo
Breakfast served 06:30 - 09:30 Monday to Friday, 07:00 - 10:00 Saturday and 07:30 - 10:30 Sunday
Meetings & Events
- Number of Meeting Room
- 8
- Surface of the largest room
- 140 m² / 1506.946 sq ft
- Maximum seats capacity
- 180
- Maximum capacity for banquets
- 130
Weddings
Tie the knot and celebrate your big day in the Georgian surroundings. Winner of 'Wedding Venue of the Year Kent' at the Global Wedding Awards 2021. Our oast house provides a photogenic backdrop, and our reception suite can take up to 120 guests.
Our guest reviews
First night at the mercure
TripAdvisor rating 5.0/5
Louis H TripAdvisor review
Dear louishH317ZI, Thank you for taking the time to share your feedback about your recent stay at Mercure Tunbridge Wells Hotel. While it's unfortunate that there were some disruptions during the night, we're pleased to hear that our staff handled the situation well and that you still had a great first night with us. We're glad to know that you enjoyed the service from our waiting staff and the delicious food, as well as Tom's excellent service at the bar. Your kind words mean a lot to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Kind regards John Mitchell Operations Manager
Tom. Great guy
TripAdvisor rating 5.0/5
Ted M TripAdvisor review
Dear G725HEtedm, We greatly appreciate your feedback on your recent stay at Mercure Tunbridge Wells Hotel, and we're delighted to hear about your positive experience with Tom. It's wonderful to know that he was able to assist you during a challenging situation and make you feel relaxed and at ease. Tom truly embodies our commitment to excellent service and guest satisfaction. We'll be sure to pass along your kind words to him. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another enjoyable stay. Kind regards John Mitchell Operations Manager
Well located
Customer review rating 3.5/5
L O. Families - Confirmed reviews ALL
Dear Linda Thank you for bringing this to our attention, and we sincerely apologize for the recurrence of these issues during your recent stay in room 135. Maintaining a high standard of cleanliness and comfort is a top priority for us, and we're disappointed to hear that we fell short in meeting your expectations. Rest assured, we'll investigate the heating and soap dispenser concerns immediately to ensure they are resolved promptly. Your feedback is invaluable, and we appreciate the opportunity to address these matters to improve our service. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the chance to welcome you back and provide you with a much more seamless stay in the future. Regards fraser
Good looking hotel
Customer review rating 4.0/5
Scott Couples - Confirmed reviews ALL
Dear Scott Thank you for sharing your thoughts on your recent stay. It's great to hear that you found the hotel's location to be convenient and that you liked the exterior. However, I'm sorry to hear that the interior, particularly the restaurant and bar, didn't meet your expectations. Your feedback about the room and pricing is also noted. Your input is valuable and will certainly be considered by the management for any future improvements. If there's anything else you'd like to share or if we can assist you further, please don't hesitate to reach out. Fraser
Fabulous stay
Customer review rating 5.0/5
Charlotte Business - Confirmed reviews ALL
Dear Charlotte We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
In partnership with TripAdvisor
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