Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 957 reviews

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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

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Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Telephone
Fax +44 115 958 1335

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  957 reviews

TripAdvisor Rating  4.0/5  1,930 reviews

Certificate of excellence 2023

Fantastic staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Your reception staff are a credit to your organisation- welcoming, warm and professional. My only criticism is that the room I stayed in was in need of a good dusting- light fittings, bathroom shelves etc

Dear Becky , We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. May I firstly apologise for the dust you mention. This is certainly disappointing to hear and I apologise for this experience. I thank you for brining this to my attention which in turn I will share with our housekeeping team. I apologise once again. It is always a pleasure to receive positive feedback, especially about our team. I will identify the team members and share your wonderful weekend back with. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler General Manager

Great location

TripAdvisor rating 3.0/5

candyNorthampton Friends getaway - TripAdvisor review

We arrived early and paid just a bit extra to get in to are room 212 which was king size bed The room was lovely and quirky too It had very high cleaning standards and had everything we needed We stayed for breakfast but I wouldn’t say it was worth the money sorry to say the coffee was rank And wasn’t aware that the lift wasn’t working But thank you to the young lad that assisted us with are cases

Dear guest, Thank you for your review. I am so pleased to hear you had an enjoyable and comfortable stay with us. Thank you also for your kind words about our housekeeping standards. I do however wish to apologies for any issue experienced with the lift and sorry our coffee was not to your personal liking. We thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Enjoyable Stay

Customer review rating 4.5/5

Jason Friends - Confirmed reviews ALL

Great location in the city centre, helpful staff, only downside was the residents bar closing in my opinion on the early side of 10:00pm

Dear Jason, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Jason we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Jason for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Meh!!

Customer review rating 0.5/5

Luke Couples - Confirmed reviews ALL

We wasn’t told there was work being done to the hotel as there was scaffolding outside our window, on the last night we was there they was making a racket all threw out the morning and early afternoon. The room was very dark even with the lights on and the hall ways stank of cigarette smoke which wasn’t the best when you walk out of your room. We paid over £350 and it definitely wasn’t worth that price from what you get. We was definitely disappointed with our stay and we won’t be back there any time soon. The location was good however the hotel did disappoint us a lot.

Dear Luke C., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joana Lopes Operations Manager

Verry good

Customer review rating 5.0/5

Mauricio Business - Confirmed reviews ALL

They were very friendly and helpful

Dear Mauricio C., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joana Lopes Operations Manager

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Other web-users rate our hotel

  • 1,167 reviews 9.1/10 Location
  • 1,741 reviews 4.8/10 Room
  • 1,190 reviews 8.8/10 Service
  • 14 reviews 4.8/10 WiFi
  • 1,033 reviews 3.7/10 Comfort
  • 579 reviews 3.5/10 Cleanliness
  • 455 reviews 4.1/10 Amenities
  • 445 reviews 8.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.