Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 10,263 reviews

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Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport, 2022 AUCKLAND, New Zealand

Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

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Hotel location

Novotel Auckland Airport

Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Telephone
Fax +64 9 257 7222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THIRTEEN50 Bistro & Bar

THIRTEEN50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  10,263 reviews

TripAdvisor Rating  4.5/5  5,532 reviews

Certificate of excellence 2023

Great Improvements felt

Customer review rating 5.0/5

Mr R. A. M. D. M. Couples - Confirmed reviews ALL

Love the new bedding and bathroom products Meals were great and Server Miss Hunter was exceptional at her work. Reception friendly, efficient and helpful.

Dear Ralph, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your feedback regarding Hunter's fine work; I will be sure to pass on the compliments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Excellent service

Customer review rating 5.0/5

Andrew S. Business - Confirmed reviews ALL

Arrived after midnight to find our travel agent add missed booking my son & I a room. The Novatel staff member quickly sorted the issue and arranged a room for us. Your staff member was most professional, obliging & prompt. Much appreciated. Thank you.

Dear Andrew, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you acknowledging Afano''s hard work; I will be sure to pass on the compliment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Great hotel. great service. Great location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Stayed for many years traveling to and from NZ from overseas Perfect spot Professional Clean Friendly Good food First rate

Dear Peter, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Convenient to the airport

Customer review rating 4.5/5

Vicky D. Families - Confirmed reviews ALL

Nice and close to airport when coming back from holiday. Rooms after nice and well appointed. Restaurant was great.

Dear Vicky, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Great location and the service in the bar was great

Customer review rating 4.0/5

Greg W. Business - Confirmed reviews ALL

But disappointed as to a why i was charged for a drink out of the mini bar in the room when i never had one Have called to see what that charge was for and was told i must have taken a drink from the room which i did not If i had I would have let the front desk know I was told that it would be refunded Other the that no problem enjoyed the stay Thanks Greg W.

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Other web-users rate our hotel

  • 3,336 reviews 9.2/10 Location
  • 4,863 reviews 8.7/10 Room
  • 4,815 reviews 8.1/10 Service
  • 55 reviews 7.9/10 WiFi
  • 2,293 reviews 8.6/10 Comfort
  • 2,216 reviews 5.8/10 Food
  • 1,213 reviews 8.9/10 Cleanliness
  • 937 reviews 4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.