Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.1/5 2,781 reviews

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Description

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Bedrooms and suites with a view of the Eiffel Tower

  • Family Rooms and family brunch every Sunday

  • Inventive menu based on fresh produce at Frame

Our accommodation(s)

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Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRAME RESTAURANT AND BAR

Chic and relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri and Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,781 reviews

TripAdvisor Rating  4.0/5  3,964 reviews

Certificate of excellence 2023

Location, Location, Location!

TripAdvisor rating 5.0/5

traveler508 TripAdvisor review

We just returned from a wonderful stay at the Pullman. I had booked this room last fall and we were not disappointed. Take advantage and book a balcony room, the view was amazing!! Lovely room with fridge, coffee set up. Clean and comfy bed. We were there for our anniversary and received a lovely welcome from the staff! Thank you! Great Breakfast options. Cabs available, near the Metro and RER Ending our day with a view of the Eiffel Tower sparkling is a top memory from our trip! Merci!

good view location

Customer review rating 4.0/5

Chris L. Couples - Confirmed reviews ALL

fast. check in and check out even though there was a heavy massive queue. i’m still awaiting for the email reply regarding ny security deposit refund charge to my card.

Dear Sir, Thank you for sharing your experience at Pullman Paris Tour Eiffel. We are thrilled to hear that your check-in and check-out processes were swift despite the heavy queue. We apologize for the delay in processing your security deposit refund and we will follow up with the reception. We appreciate your feedback and look forward to welcoming you back soon. Séverine - Guest Experience Manager

Perfect stay

Customer review rating 4.5/5

Fahad Couples - Confirmed reviews ALL

It was perfect except there was no one to help me to carry my luggage’s during the check-in and checkout!! Even that I recommended your hotel to one of my friends to stay during his honeymoon, his name is Riyadh Alqarni.

Dear Sir Thank you for choosing Pullman Paris Tour Eiffel for your recent stay. We are thrilled to hear that you had a perfect experience overall. We appreciate your feedback regarding the luggage assistance during check-in and checkout, and we will take this into account to enhance our services. We hope to welcome you back soon. Séverine - Guest Experience Manager

Excelente

Customer review rating 5.0/5

Saulo S. Couples - Confirmed reviews ALL

Recomendo

Dear Guest, thank you for recommending us. We are delighted that you enjoyed every aspect of your stay at Pullman Paris Tour Eiffel. Séverine - Guest Experience Manager

Feedback on Recent Stay at Pullman Paris Tour Eiffel

Customer review rating 0.5/5

James N. Couples - Confirmed reviews ALL

Dear Management, I hope this letter finds you well. I am writing to express my dissatisfaction with my recent stay at the Pullman Paris Tour Eiffel hotel. While I appreciate the efforts of your staff and the overall ambiance of the hotel, I was greatly disappointed by the room arrangement, specifically the view from my room. Upon check-in, I was assigned a room with a view supposedly overlooking the Eiffel Tower. However, to my dismay, this view was obstructed by a combination of a tree and nearby building, allowing me to see only the upper 30% of the iconic tower. This significantly detracted from my experience, as one of the main reasons for choosing your hotel was to enjoy the majestic view of the Eiffel Tower. I was offered a bigger room on a lower floor as an alternative, which are lower floor and less maintenance. However, after considering the inconvenience of moving rooms and the fact that it would not guarantee a satisfactory view, I decided not to accept the offer. As a result of this experience, I have made the decision not to stay at Pullman Paris Tour Eiffel in the future. I believe that a clear and unobstructed view, especially when advertised as a feature of the room, is crucial for guest satisfaction and should be ensured consistently. I hope that my feedback will be taken into consideration for future guest experiences. Thank you for your attention to this matter. Sincerely, James N. Leong San

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Other web-users rate our hotel

  • 3,125 reviews 9.5/10 Location
  • 4,074 reviews 7.5/10 Room
  • 4,275 reviews 8.1/10 Service
  • 27 reviews 7.6/10 WiFi
  • 1,171 reviews 8.9/10 Breakfast
  • 1,061 reviews 5.9/10 Cleanliness
  • 918 reviews 8.2/10 Food
  • 788 reviews 3.9/10 Value

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