Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,418 reviews

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3 Kingdom Street, Sheldon Square, Paddington, W2 6BD LONDON, United Kingdom

Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Telephone
Fax +44 20 7266 6010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,418 reviews

TripAdvisor Rating  4.0/5  3,229 reviews

Certificate of excellence 2023

Bring your ear defenders and hard hat!

TripAdvisor rating 2.0/5

John R TripAdvisor review

Everything was great apart from the very loud noise of drilling and banging in my room. I couldn't get the rest I wanted after a long journey which I needed before I went out for the evening. The laissez faire response from the staff was unacceptable. They told me a notice of refurbishment works was advertised on their website. However it's not obvious! You have to open a window which appears amongst lovely advertising photography of the hotel. Even then, when you have read it, it says the works are "external" with no mention of how the works impacts on the rooms. I wasn't offered an alternative room and I would not have chosen to stay here if I was made aware of the deafening sounds of building works.

Good location and good room

Customer review rating 4.0/5

Jaakko Couples - Confirmed reviews ALL

The stay was good, I had no major issues. However, I would prefer no music at breakfast and in the evening to enable conversation in the restaurant.

Good

Customer review rating 3.5/5

Christopher Solo - Confirmed reviews ALL

Easy check in and check out but usage of the gym and pool is restricted and this would be better if it was clearer at booking.

Dear CHRISTOPHER F., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

A excellent stay at the Novotel paddington London

Customer review rating 5.0/5

S U. Families - Confirmed reviews ALL

This hotel is very central to everything you may like to visit . The hotel itself is under refurbishment however it is not disturbing at all The hotel is spotless and quiet . We added breakfast buffet and it was very good ( maybe a little expensive) . This was a trip to London for my sister’s 60th birthday . I did mention in the morning of arriving this when checking in . The staff stranded a little cake and also a card which I thought was very kind and much appreciated and I know my sister was very appreciative of this . I would definitely stay at this hotel again due to its location , cleanliness and friendly staff . They made the stay at the hotel well worth it ..

Dear Sheila U., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Still no sockets

TripAdvisor rating 4.0/5

CPat50 Business - TripAdvisor review

It’s an ok Novotel, standard Novotel rooms. Location seems a bit outside the centre but it actually connects very well with all of London. Paddington is very near and has plenty of tube lines. Grocery store and coffee places very close too. This Novotel tends to be cheaper than the other London ones. My main criticism is that in 2024 it’s almost a crime not to have sockets next to the bed. Back in 2018 I wrote the same thing about this hotel and the hotel actually replied to assure me that sockets were being installed. Not in our room 6 years later.

Dear CPat50, Many thanks for your review and feedback. We are currently undergoing extensive renovations in our hotel with Bar, Restaurant and Lobby areas already completed and works to replacing the entire facade currently being carried out. The renovation of our bedrooms should follow and the new interior design and decoration does include the installation of USB sockets near the beds. Kind regards, Paulo Bernini - Operations Manager.

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Other web-users rate our hotel

  • 1,449 reviews 9.6/10 Location
  • 1,713 reviews 5.9/10 Room
  • 1,532 reviews 8.7/10 Service
  • 31 reviews 7.1/10 WiFi
  • 833 reviews 8.5/10 Breakfast
  • 661 reviews 6.1/10 Cleanliness
  • 332 reviews 8.1/10 Pool
  • 153 reviews 8.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.