Pullman at Sydney Olympic Park 5 stars

Customer review rating (ALL Rating) 4.3/5 2,636 reviews

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Pullman at Sydney Olympic Park - Image 1
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Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

Our accommodation(s)

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Hotel location

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.849167, 151.068771

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BACAR RESTAURANT

Bacar Restaurant is an upscale contemporary restaurant located in the Pullman at Sydney Olympic Park. Indulge in Bacar's unforgettable seasonal menus created by our award-winning Precinct Executive Chef Marvin Ma, including newly curated vegan dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,636 reviews

TripAdvisor Rating  4.5/5  1,872 reviews

Great location, communication needs work

Customer review rating 3.0/5

David W. Couples - Confirmed reviews ALL

Room was very nice, sent an email to see if I wanted a red or white wine and cheese board or something else, replied and upon arrival, not there, spoke to receptionist who said she would have it there the next day when we return back, still not there, no big deal but if they are going to go to the trouble of emailing I don’t know why they don’t follow through with it. Ironing board kept collapsing as well. Regarding parking at $45 per night which I think is very steep and I wasn’t told about the charges until I was going to leave, I wouldn’t have parked there had o known. Breakfast very good, Joe on front door great as was food manager and staff.

Dear David W., Thank you for sharing your feedback about your recent stay at Pullman at Sydney Olympic Park. We are delighted to hear that you found the location great and enjoyed the quality of the room. However, we sincerely apologize for the inconvenience you experienced with the communication regarding the wine and cheese board request. At Pullman, we strive to provide excellent service, and we regret that we fell short in this instance. Your comments have been shared with our team to ensure such oversights are not repeated. We also appreciate you bringing to our attention the issue with the ironing board. Our maintenance team will address this promptly to enhance the comfort of our guests' stay. Regarding the parking charges, we apologize for any confusion. Our policy on parking fees is communicated at the time of booking, and we regret if this information was not clearly provided to you. We will review our procedures to ensure that all guests are informed of any additional charges upfront. We are pleased to hear that you enjoyed the breakfast and that Joe, the staff at the front door, and the food manager made a positive impression on your stay. Your commendations will be shared with them as motivation to continue delivering exceptional service. We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future. Warm regards, Dianne Knight Director Rooms

location

Customer review rating 5.0/5

Neil Families - Confirmed reviews ALL

enjoyable

Dear Neil, Thank you for your positive review. We are delighted to hear that you enjoyed our hotel's location. At Pullman, we take pride in our prime location at Sydney Olympic Park, offering easy access to various attractions and venues. We look forward to welcoming you back for another enjoyable stay. Warm regards, Dianne Knight Director Rooms

Great Stay!

Customer review rating 4.5/5

Clarissa W. Couples - Confirmed reviews ALL

The warm and friendly staff made us feel at home immediately. We were delighted with the quality of the food and service provided and would thoroughly recommend a visit.

Dear Clarissa W., Thank you for sharing your positive feedback! We are delighted to hear that our warm and friendly staff made you feel at home during your stay. It's wonderful to know that you enjoyed the quality of our food and service. We appreciate your recommendation and look forward to welcoming you back in the future. Warm regards, Dianne Knight Director Rooms

Great customer service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Comfortable room, good food, close to aquatic centre, bars and cafes. Friendly helpful staff - Sammy, his team and receptionists were extremely helpful.

Dear guest, thank you for sharing your positive feedback. We are delighted to hear that you enjoyed our customer service, comfortable rooms, and our culinary offerings. Our team, including Sammy and the receptionists, always strive to provide a friendly and helpful experience. We are pleased that our location near the aquatic centre, bars, and cafes added to your convenience. We look forward to welcoming you back soon. Warm regards, Dianne Knight Director Rooms

Customer review rating 1.0/5

Stuward A. Couples - Confirmed reviews ALL

Not the best Ran out of food at night Bed not comfy at all.. Room dirty.. It's not a 5 stars hotel at all. Lift too old..

Dear Ms. A., We sincerely apologize for falling short of your expectations. Your feedback is valuable to us. We will address the issues you've highlighted regarding the food availability, bed comfort, room cleanliness, and the condition of the lift. We strive to provide a superior experience for all our guests. Thank you for bringing these matters to our attention. Warm regards, Dianne Knight Director Rooms

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Other web-users rate our hotel

  • 694 reviews 8.4/10 Location
  • 1,538 reviews 6.7/10 Room
  • 1,569 reviews 8.2/10 Service
  • 13 reviews 8.1/10 WiFi
  • 514 reviews 5.1/10 Cleanliness
  • 299 reviews 6.9/10 Breakfast
  • 279 reviews 5/10 Value
  • 17 reviews 2.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.