Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.5/5 4,797 reviews

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Description

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

Our accommodation(s)

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Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204 HAMILTON
New Zealand

GPS:-37.785992, 175.282622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,797 reviews

TripAdvisor Rating  4.0/5  1,567 reviews

Certificate of excellence 2024

Customer review rating 3.5/5

Kevin P. Families - Confirmed reviews ALL

I found the stay rather expensive compared with other places I stay.

Kia ora Kevin, Thank you for choosing to stay with us and for taking the time to provide us with your feedback, we appreciate it. We hope to welcome you back again soon. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Well-appointed and in great location.

Customer review rating 5.0/5

A J. -. N. P. Couples - Confirmed reviews ALL

We were using our free night from renewing our Accor Membership.

Kia ora Anton, I'm so pleased you got to spend your free night with us! Thank you for choosing to stay with us- and for the great score. Thank you again for your support and we look forward to welcoming you back soon. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Well positioned Hotel to amenities

Customer review rating 4.5/5

D. Couples - Confirmed reviews ALL

Very helpful and kind check in staff

Kia ora D., Thank you for choosing to stay with us and for taking the time to provide us with your feedback, we appreciate it. I was glad to read that you enjoyed your stay and we thank you for your kind comments and your loyalty to Accor. We hope to welcome you back again soon. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Good stay

Customer review rating 4.5/5

Mick A. W. W. Couples - Confirmed reviews ALL

Dinner was disappointing

Kia ora Mick and Wendy, Thank you for taking the time to leave a review about your stay with us. We’re glad to hear that you enjoyed your stay with us overall and that we were able to meet your expectations in most areas. However, we’re sorry to hear that you were disappointed with your meal in the restaurant. We take all feedback seriously and I will speak to the Executive Chef who will use your comments to work on improving our offerings in the future. Thank you for bringing this to our attention and we hope to have the opportunity to make it up to you on your next visit. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Very Dissatisfied with Novatel --

Customer review rating 1.5/5

P H. B. Friends - Confirmed reviews ALL

Experience : --Bathrooms and bar service good Stanadard. However I comment as follows ; On entering the Foyer there was a distinct pungent ordour / smell which I commented to the receptionists. The third floor the air felt stagnant. Other more serious concerns : Dinner -- the food was not in part properly cooked and it was cold. -- total unacceptable. The carpets look old and certainly need replacing. The levy it was excessive the previous week I stayed in Christchurch in a larger room and for about $100 less. I would not recommend to anyone to stay there and I will certainly will not. The writer is retired and has travelled regular here and overseas. Regards Paul

Kia ora Paul, Thank you for taking the time to provide us with your feedback, we appreciate the comments you made. We are focused on ensuring we meet all guest expectations, so it was disappointing to read your comments regarding the experiences you had. I have passed on your feedback to the Executive Chef and am sorry that you weren't happy with your meal. Please accept our sincere apologies and be assured we will work harder moving forward to ensure we are meeting all our guest expectations. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

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Other web-users rate our hotel

  • 1,196 reviews 7.5/10 Location
  • 2,003 reviews 8.2/10 Room
  • 2,238 reviews 8.7/10 Service
  • 28 reviews 6.3/10 WiFi
  • 780 reviews 7.6/10 Cleanliness
  • 462 reviews 8.2/10 Breakfast
  • 340 reviews 5.8/10 Value

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