Mercure Lyon Centre Charpennes Parc de la Tête d'Or 4 stars

Customer review rating (ALL Rating) 4.5/5 1,062 reviews

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7 place Charles Hernu, 69100 LYON VILLEURBANNE, France

Description

Hotel extras

  • ALLSAFE label

  • A 7-minute walk from Parc Tête d'Or.

  • La Part Dieu and Parc de la Tête d'Or 10 minutes on foot

  • Breakfast room service and dinner with local produce

  • 2 covered terraces to enjoy the sunny days!

Our accommodation(s)

Hotel location

Mercure Lyon Centre Charpennes Parc de la Tête d'Or

7 place Charles Hernu
69100 LYON VILLEURBANNE
France

GPS:45.770622, 4.862944

Telephone
Fax +33 4 78 89 10 14

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Bascule

La Bascule embodies the essence of Lyonnais tradition. A warm and inviting place where friends can get together around authentic homemade cuisine with a balanced variety of appetizers and dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,062 reviews

TripAdvisor Rating  4.0/5  579 reviews

Certificate of excellence 2023

Very good stay

Customer review rating 4.5/5

Frank Business - Confirmed reviews ALL

Very friendly staff. Quiet room. Nice breakfast

Dear FRANK V., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Charpennes Parc de la Tête d'Or. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri de PERCIN Directeur

Quiet stay

Customer review rating 4.5/5

Luk Business - Confirmed reviews ALL

My stay was good. All process and staff awarnes was very good. I really liked that my room as quiet as I requested, thank you to Athena. The only think is was lack of iron and iron board. Brekfast was enough but nothing special. Frying eggs etc in the same room make a little bit smell and it stay on your clothes so not ideal.

Dear KRAPIEC L., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Charpennes Parc de la Tête d'Or. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri de PERCIN Directeur

Very convenient location, good hotel, dedicated staff

Customer review rating 5.0/5

Jean Y. Business - Confirmed reviews ALL

Staff is always great

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Lyon Centre Charpennes Parc de la Tête d'Or. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Charles-Henri de PERCIN Directeur

Well located, Good stay

Customer review rating 5.0/5

V. Business - Confirmed reviews ALL

The hotel is just 5mins walk from my HQ and close to public transport. The rooms are neat and clean, amenities in the room are good, loved the breakfast spread and the staff are very polite and welcoming.

Dear NOLDRED V., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Charpennes Parc de la Tête d'Or. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri de PERCIN Directeur

Super hotel

Customer review rating 4.5/5

T. M. Business - Confirmed reviews ALL

Excellente

Dear THIBAUD M., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Charpennes Parc de la Tête d'Or. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri de PERCIN Directeur

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Other web-users rate our hotel

  • 333 reviews 8.9/10 Location
  • 439 reviews 8.1/10 Room
  • 509 reviews 9.4/10 Service
  • 237 reviews 8.8/10 Breakfast
  • 234 reviews 8.5/10 Comfort
  • 149 reviews 7.9/10 Cleanliness
  • 49 reviews 5.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.