Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,344 reviews

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Novotel Birmingham Centre - Image 1
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70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,344 reviews

TripAdvisor Rating  4.0/5  2,275 reviews

Certificate of excellence 2024

Excellent Stay

Customer review rating 5.0/5

Hazel C. Families - Confirmed reviews ALL

After having Online booking difficulties, and believing that I had made and paid for the booking, I then actually found a contact number I could call. The member of staff was very helpful. He made the booking for me and gave me a reference number and sent me an email to confirm the booking. All I needed to do was pay online. I did try several times to try and pay online and actually thought the payment had gone through. However, when arriving at the hotel I was told that the booking had been cancelled. I explained about the difficulties I had had and the female staff member was EXTREMELY helpful and managed to sort things out for me. My daughter and I then had a very comfortable stay in the hotel and a nice breakfast the next morning.

Dear HAZEL BARBARA C., Thank you for taking the time to share your experience with us. We're delighted to hear that, despite the initial difficulties with online booking, your stay turned out to be excellent. We apologize for the confusion and inconvenience you faced during the booking process and are glad that our staff members could assist effectively and resolve the issues promptly. It's wonderful to know that you and your daughter enjoyed a comfortable stay and a nice breakfast at our hotel. We strive to ensure every guest feels welcome and well cared for, and your feedback is invaluable as it helps us continue to improve our services. We look forward to welcoming you back for another pleasant stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Thank you for choosing to stay with us! Sincerely, George Fratiloiu Front Office Manager

Comfortable stay in excellent location

Customer review rating 4.5/5

Kevin Couples - Confirmed reviews ALL

After initially struggling to find the car park everything went smoothly

Dear KEVIN B., Thank you for sharing your experience with us. We're glad to hear that after the initial difficulty finding the car park, your stay went smoothly and you found your stay comfortable and the location excellent. We apologize for any inconvenience you experienced in locating the car park. To assist future guests, we are looking into ways to improve our signage and directions both on our website and at the hotel. We appreciate your feedback and are delighted that you enjoyed your time with us. We look forward to welcoming you back soon for another pleasant stay. If there’s anything more we can do to make your next visit even more seamless, please let us know. Thank you for choosing to stay with us! Sincerely, George Fratiloiu Front Office Manager

Good stay

Customer review rating 4.5/5

Gill Couples - Confirmed reviews ALL

First room had a problem with the interconnecting door so the lovely reception staff immediately relocated us. Staff were lovely throughout our stay. Very comfy beds, too!

Dear GILL M., Thank you for taking the time to share your experience. We're glad to hear that our reception staff acted swiftly to resolve the issue with the interconnecting door and that you found them lovely throughout your stay. It's also great to know that you enjoyed the comfort of our beds. We appreciate your feedback and are pleased that, overall, you had a good stay with us. We look forward to welcoming you back in the future for another pleasant visit. Sincerely, George Fratiloiu Front Office Manager

Conveniently located

Customer review rating 3.5/5

Y Z. Families - Confirmed reviews ALL

Location is central and convenient. Close to symphony hall and nice restaurants Room was functional but outdated. We had a family room. The sofa bed was extremely uncomfortable. You could literally count the number of metal wires in the mattress when lying down. The main bed was very comfortable though. Toilet was in separated room with no wash basin nor bin. Claustrophobic people might find it unbearable. We were at the top floor but still could hear the traffic noise- why drivers beep in middle of night is beyond me Breakfast ok but nothing special to justify the £18 pp. thought their effort to reduce the single use items was commendable

Dear YULAN Z., Thank you for taking the time to share your detailed feedback. We're glad to hear that you found our location central and convenient, making it easy to access Symphony Hall and nearby restaurants. We apologize for the discomfort with the sofa bed in the family room and appreciate your feedback on this matter. We'll review our furnishings to ensure all our guests have a comfortable sleep. Your comments about the separate toilet room are also noted, and we'll consider how we can improve these facilities to enhance comfort for all our guests. We're sorry to hear that the traffic noise was a disturbance and that the breakfast did not meet your expectations for the price. We will take your feedback into account as we continually strive to improve our services and offerings. It's encouraging to hear that you appreciated our efforts to reduce single-use items, as we are committed to sustainable practices. We hope to have another opportunity to host you, where we can provide a more enjoyable and comfortable experience. If there's anything specific we can do for your future visits, please let us know. Thank you for choosing to stay with us. Sincerely, George Fratiloiu Front Office Manager

Great stay

Customer review rating 5.0/5

C H. Couples - Confirmed reviews ALL

A great location. Helpful, friendly staff. Lovely clean room and very comfortable bed. Great coffee.

Dear CAROLINE H., Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us, highlighting our great location, helpful and friendly staff, and the cleanliness and comfort of your room. It's also great to know that our coffee made a positive impression! We look forward to welcoming you back for another great stay. If there's anything we can do to make your next visit even more enjoyable, please let us know. Thank you for choosing us for your stay! Sincerely, George Fratiloiu Front Office Manager

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Other web-users rate our hotel

  • 1,081 reviews 8.7/10 Location
  • 1,550 reviews 6.3/10 Room
  • 1,523 reviews 9.1/10 Service
  • 15 reviews 8.6/10 WiFi
  • 646 reviews 6.5/10 Cleanliness
  • 552 reviews 8.5/10 Breakfast
  • 457 reviews 6/10 Vibe
  • 439 reviews 5.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.