The Sebel Quay West Auckland 4.5 stars

Customer review rating (ALL Rating) 4.2/5 274 reviews

Best price
guarantee
The Sebel Quay West Auckland - Image 1
The Sebel Quay West Auckland - Image 2
The Sebel Quay West Auckland - Image 3
The Sebel Quay West Auckland - Image 4
8 Albert Street, 1010 AUCKLAND, New Zealand

Description

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

The Sebel Quay West Auckland

8 Albert Street
1010 AUCKLAND
New Zealand

GPS:-36.84498, 174.765347

Telephone
Fax +64 9 309 6150

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  274 reviews

TripAdvisor Rating  4.0/5  808 reviews

Good location & friendly staff

Customer review rating 4.5/5

David A. Couples - Confirmed reviews ALL

Good

Dear David, Thank you for your positive feedback! We're thrilled that you appreciated our convenient location and the friendly service provided by our staff. Your satisfaction is our priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another great experience in the future! Sincerely, Kesh Nand General Manager

Amazing stay

Customer review rating 5.0/5

Sophie Friends - Confirmed reviews ALL

We had the most amazing experience staying at this hotel. I had a few questions before we turned up. They were answered and actioned very efficiently. We were checked in by an amazing staff member of yours Amanda. I was very impressed with her service. Thank you Amanda for looking after us 😊

Dear Sophie, Thank you so much for your glowing review! We're thrilled to hear that you had an amazing experience during your stay with us. It's wonderful to know that Amanda provided excellent service and made your check-in process memorable. We'll be sure to pass along your kind words to her. Your satisfaction is our top priority, and we're delighted that we could exceed your expectations. We can't wait to welcome you back for another fantastic stay! Sincerely, Kesh Nand General Manager

Went above and beyond expectatons

Customer review rating 5.0/5

Blair M. Couples - Confirmed reviews ALL

We were greeted warmly and felt welcome for our entire stay by the team at the Sebel. We were surprised to find something "extra" in our room which was not expected at all and made us feel very special and appreciated. I can't speak highly enough of the experience we had staying at the Sebel Quay West and they have now become my "go to" for accommodation in Auckland CBD. Well done team.

Dear Blair, Thank you for your glowing review. We're thrilled to hear that you had such a wonderful experience during your stay at The Sebel Quay West. Providing warm and welcoming service is a priority for us, and we're delighted that you felt valued and appreciated throughout your time with us. It's fantastic to know that the little extra touch in your room added to your enjoyment and made you feel special. Your kind words mean a lot to us, and we're honored to become your "go to" accommodation choice in Auckland CBD. We'll be sure to share your feedback with the entire team, as they'll be delighted to hear about the positive impact they had on your stay. We can't wait to welcome you back for another exceptional experience in the future. Kind Regards, Andrean Lim Front Office Manager

Well located

Customer review rating 4.0/5

Trina Couples - Confirmed reviews ALL

An enjoyable nights stay. Auckland city road works make navigating a nightmare, but the warm welcome & friendly service enhanced our night away.

Dear Trina, Thank you for sharing your experience with us. We're pleased to know that you enjoyed your stay and found our location convenient despite the challenges posed by the Auckland city road works. It's wonderful to hear that our warm welcome and friendly service made your night away more enjoyable. We apologize for any inconvenience caused by the road works and difficulty accessing the car park. Your kind words about our reception team are truly appreciated, and we'll be sure to pass on your compliments to them. We hope to have the pleasure of welcoming you back for another great stay in the future. Kind Regards, Andrean Lim Front Office Manager

Terrible service and property is old

Customer review rating 0.5/5

Richard Families - Confirmed reviews ALL

Pretty much everything that could have gone wrong went wrong. Very disappointing. Worst Accor hotel.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 297 reviews 9.2/10 Location
  • 401 reviews 7.2/10 Room
  • 253 reviews 8.1/10 Service
  • 6 reviews 2.4/10 WiFi
  • 116 reviews 5.3/10 Cleanliness
  • 98 reviews 3.5/10 Vibe
  • 40 reviews 3.9/10 Food
  • 7 reviews 8.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Auckland

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.