Mercure Oxford Eastgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 878 reviews

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Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
Mercure Oxford Eastgate Hotel - Image 3
Mercure Oxford Eastgate Hotel - Image 4
73 High Street, Oxford, OX1 4BE OXFORDSHIRE, United Kingdom

Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Telephone
Fax +44 1865 794163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  878 reviews

TripAdvisor Rating  4.0/5  1,882 reviews

Great stay!

Customer review rating 5.0/5

Lizzie R. Couples - Confirmed reviews ALL

Reception staff were very helpful as we arrived during Oxford United celebrations.

Dear R., Thank you for your feedback! We're glad to hear our reception staff could assist you during the Oxford United celebrations. We hope you enjoyed your stay and look forward to welcoming you again.

Stay away

TripAdvisor rating 1.0/5

Stay38939833313 Families - TripAdvisor review

The general manager i can see his name “Jason” he doesn’t know how to manage this hotel and his staff. Who hired this guy in charge with this hotel? Not idea. Customer service doesn’t exist in this place. Never coming back. Stressful experience for checking in. The only good thing is the location in town of Oxford , nothing else. Complaining to the receptionist and nobody answering. Very bad experience , customer service doesn’t exist. This people from the reception they speak in their language not english. We always stay with Mercury in many other cities, never had the same issue , nobody helps us with our luggage , we request to extend our booking the guy from reception doesn’t have any clue what’s going on . you have better options to stay in Oxford.

Feedback

TripAdvisor rating 4.0/5

Kathleen M Families - TripAdvisor review

The location excellent, Good food, the staff put themselves out in order to be helpful and solver issues.

Well located

Customer review rating 4.5/5

Charles A. D. Couples - Confirmed reviews ALL

Well suited for our one night stay to visit our grandson who is studying at Christchurch. Staff were all very helpful , and accommodating providing us with blue badge parking. Nothing was too much trouble. Thankyou.

Dear Charles and D., Thank you for your lovely feedback! We're pleased to hear that our hotel was well suited for your visit to see your grandson at Christchurch. Our team is delighted to know that you found them helpful and accommodating, especially with the blue badge parking. We look forward to welcoming you back in the future.

Location, views, value

TripAdvisor rating 5.0/5

julia3za Couples - TripAdvisor review

Can't beat the location, right on High Street, between Magdalen and the Examination Schools. Great views. Nicely sized rooms, especially coming directly from the tiny rooms in London. Friendly staff. Would definitely stay again on future trips to alumni events in Oxford.

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Other web-users rate our hotel

  • 681 reviews 8.9/10 Location
  • 857 reviews 6.2/10 Room
  • 689 reviews 8.3/10 Service
  • 20 reviews 5.4/10 WiFi
  • 412 reviews 5.1/10 Comfort
  • 348 reviews 6.6/10 Breakfast
  • 255 reviews 4.9/10 Cleanliness
  • 220 reviews 5.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.