ibis Kuwait Salmiya 3 stars

Customer review rating (ALL Rating) 4.5/5 974 reviews

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Salem Al Mubarak Street, PO Box 36442, Salmiya, 24755 SALMIYA, Kuwait

Description

Hotel extras

  • Fitness centre

  • Steps away from Al Fanar Mall

  • Free WIFI

  • Serves Starbucks coffee

  • 3 Fully equipped conference rooms

Our accommodation(s)

Hotel location

ibis Kuwait Salmiya

Salem Al Mubarak Street, PO Box 36442, Salmiya
24755 SALMIYA
Kuwait

GPS:29.342669, 48.076545

Telephone
Fax +965 2573 4248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  974 reviews

TripAdvisor Rating  4.5/5  1,111 reviews

Special thanks

TripAdvisor rating 5.0/5

Bilal A TripAdvisor review

Good room maintenance by staff, felt like at home. House keeping staff very friendly and helpful. I would like to thank Mr Bikesh, Mr Nasser, Mr Denmark and Ms Christine for their help and positive attitude. I advise anyone traveling to Kuwait to stay at the IBIS hotel Salmiya branch for a homely experience.

Dear Bilal, Thank you for your outstanding review of Ibis Kuwait Salmiya. We are thrilled to hear that you felt at home and appreciated the good room maintenance and the friendliness of our housekeeping staff. Special thanks for acknowledging Mr. Bikesh, Mr. Nasser, Mr. Denmark, and Ms. Christine for their helpfulness and positive attitude. Your recommendation means a lot to us. We look forward to welcoming you back for another homely experience in the future! Sincerely, Louis Fadel Front Office Manager

Well Located, but dirty restaurant with flies and bad smell.

Customer review rating 1.5/5

Jahan M. R. P. Solo - Confirmed reviews ALL

The room's cleanliness was good. But the restaurant was horrible, extremely dirty with flies and, spilled over the table, etc. Most of the breakfast items were south Indian flavor and not as fresh as I got in other ibis throughout the world, even in Joypur, India. The tables and chairs are very old, broken, and unacceptable to me. I recommend changing the management for the breakfast and restaurant. J R., USA.

Dear Mr. Mohammad, Thank you for taking the time to share your feedback regarding your recent stay at ibis Kuwait Salmiya. We are pleased to hear that you found our location convenient and the room's cleanliness satisfactory. However, we are truly sorry to learn about your disappointing experience in our restaurant. Please accept our sincerest apologies for the inconvenience caused by the cleanliness issues and the quality of breakfast items. Thank you once again for your valuable feedback. We hope you will consider staying with us again in the future, giving us the opportunity to provide you with a much-improved experience. Best regards, Louis Fadel Front office Manager

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Customer review rating 4.5/5

Yousef S. Business - Confirmed reviews ALL

very good staff

Dear Mr.Yousef S., We very much appreciate your comments regarding your stay at the ibis Kuwait Salmiya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Ali Front Desk Manager

Very good staff, well located and good stay

Customer review rating 5.0/5

Ayman S. Business - Confirmed reviews ALL

The team at the reception is very friendly, thanks to Mohamed Ali.

Dear Mr.Ayman S., We very much appreciate your comments regarding your stay at the ibis Kuwait Salmiya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Ali Front Desk Manager

Excellent location

Customer review rating 4.5/5

Vishal D. Business - Confirmed reviews ALL

The overall experience of my stay at the IBSI hotel Al Salmiyah was very nice because the hotel is conveniently located. It makes it very easy for moving around plus loads of options when it comes to things to do like shopping, restaurants and even the marina for a nice evening walk.

Dear Mr.Vishal D., We very much appreciate your comments regarding your stay at the ibis Kuwait Salmiya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your positive feedback on our initiative to use glass bottles for drinking water in the rooms. Sustainability is a priority for us, and I want to assure you that we have measures in place to ensure these bottles are reused and do not end up in landfills. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Ali Front Desk Manager

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Other web-users rate our hotel

  • 524 reviews 7.1/10 Location
  • 587 reviews 6.1/10 Room
  • 882 reviews 9.3/10 Service
  • 27 reviews 5.1/10 WiFi
  • 287 reviews 2.1/10 Comfort
  • 238 reviews 8.6/10 Cleanliness
  • 220 reviews 8.5/10 Breakfast
  • 213 reviews 8.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.