Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.4/5 3,350 reviews

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Sofitel Munich Bayerpost - Image 1
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Bayerstrasse 12, 80335 MUNICH, Germany

Description

Hotel extras

  • Ideal for solo travellers, couples and families.

  • Listed hotel building with a modern touch

  • Unique suites in creative colors

  • The hotel is located next to the main train station and close to Marienplatz

  • Green Key Certification

Our accommodation(s)

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Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Telephone
Fax +49 89 599481000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,350 reviews

TripAdvisor Rating  4.5/5  5,000 reviews

Certificate of excellence 2024

Sofitel is the best!

TripAdvisor rating 5.0/5

riya p Couples - TripAdvisor review

Fantastic stay. The staff at this hotel were so sweet and professional. Whether it was a bottle of water, or an umbrella for the day, everyone was quick to assist. The location and design of the hotel is superb. The loft suites on the 8th floor were equipped with modern amenities and had a gorgeous view. We absolutely enjoyed our stay. We will be returning to this hotel on our next visit to Munich.

Enjoyable Family Stay

Customer review rating 4.5/5

Anthony H. Families - Confirmed reviews ALL

Stayed here four nights with family of four adults. Wonderful connecting rooms facing Bayerstraße. We utilized the restaurant, breakfast restaurant, bar and spa during our stay.

Bonjour Mr. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Emiel van Dijk General Manager

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Customer review rating 3.0/5

Otto Solo - Confirmed reviews ALL

booked online --> no headsup information that Garage /Spa / Pool / Sauna was closed other hotel-- terrible style of communication Receptionist, cleaning personal, bartender --> all very polite & helpful, top Room aged a bit. crack in window --> room 844 huge PV-module infront of couch and bed --> no need for room with view Mini-Bar leaked of drinks, no snacks at all TV needs Netflix / Prime Videio / Youtube Connection Bar is extremly expensive --> 16 € per cocktail ( was delicious though)

Bonjour Mr. L., I sincerely apologize for the disappointment and any inconvenience caused by the renovation work, the aim of which is of course to offer even more modern service in the most convenient way possible. We will of course try to minimize any disruption and complete the work quickly. I very much regret the inconvenience - and ask for your understanding for the measures. We will, of course, take your criticism regarding communication as an opportunity to review it again. However, please allow me to point out that we explicitly refer to the renovation work on all platforms and in the reservation confirmation, which our guests also confirm and expressly welcome. It would be nice if you would give us another chance, which I would ask you to do. I very much hope that we will be able to fully convince you of us and our service on your next visit. Yours sincerely, Emiel van Dijk General Manager

Location is good

Customer review rating 2.0/5

Erbil T. Business - Confirmed reviews ALL

Getting a cup of coffee has never been hard for me. Only you can get it from coffee machines. I was hoping to have simple, fast filter coffee. Breakfast is not even average. Lunch options were very limited. My room has no window. It should have been told me before. Overall dissatisfied.

Bonjour Mr. T., Thank you very much for your visit and for taking the time to tell us about your experience at Sofitel Munich Bayerpost. We regret that your experience with your room and the breakfast/coffee did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Emiel van Dijk General Manager

Excellent Hotel and staff

TripAdvisor rating 5.0/5

umit e TripAdvisor review

This is my second stay in sofitel within 2 months. I selected sofitel again, just because I had excellent guest experince in my previous stay. Clean, close to central locations, fins food and moreover wonderful staff hospitality can be enjoyed in the hotel. Besides, i send my special thanks to Mr Umut Öfkeli, duty manager, he had his best to make us comfortable. I could observe he was so kind and caring to his guests as well. I definately will stay again if i go to Munich, and contact Mr Umut Öfkeli. Many thanks and regards,

Bonjour 823umite, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

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Other web-users rate our hotel

  • 1,274 reviews 8.9/10 Location
  • 1,920 reviews 7.1/10 Room
  • 2,161 reviews 7.8/10 Service
  • 15 reviews 8.6/10 WiFi
  • 807 reviews 8.1/10 Breakfast
  • 628 reviews 8.6/10 Vibe
  • 472 reviews 6.2/10 Cleanliness
  • 440 reviews 7.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.