ibis Lisboa Alfragide 2 stars

Customer review rating (ALL Rating) 4.3/5 1,646 reviews

Best price
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ibis Lisboa Alfragide - Image 1
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Alto de Cabreira, Estrada da Circunvalação, 2610-041 AMADORA, Portugal

Description

Hotel extras

  • Free WiFi throughout the entire hotel.

  • 24-hour Bar and Snacks.

  • Continental buffet breakfast from 06:30 to 12:00.

  • Access to the historic center of Lisbon - Bus 714

  • Enjoy a comfortable night in our fully renovated rooms. RNET Licence 271.

Our accommodation(s)

Hotel location

ibis Lisboa Alfragide

Alto de Cabreira, Estrada da Circunvalação
2610-041 AMADORA
Portugal

GPS:38.725251, -9.208399

Telephone
+351 21 762 5090

Calls to a national
fixed network

Fax +351 21 762 5091

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,646 reviews

TripAdvisor Rating  4.0/5  725 reviews

Good value for money

Customer review rating 4.5/5

Pedro Business - Confirmed reviews ALL

Good breakfast and nice service. Difficult to park at night (free parking) because available park is too small.

Estimado Hóspede, Obrigada pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas. Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve. Atenciosamente, Carla Ramos Diretora / General Manager / Directrice

Non Smoking room with strong smoking smell

Customer review rating 0.5/5

Jas Couples - Confirmed reviews ALL

We booked for a non-smoking room but the room has a strong smoking smell especially at the bathroom. We talked to reception , no apologise is given, just told me the hotel is fully booked and can only spray air refresher. Air refresher doesn’t help at all! The smell of smoking + lemon refresher made us headaches. We requested to have another room the next day but nothing is offered. Bad experience. Also, the wifi was not working for more than 24hrs. Terrible!

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Lisboa Alfragide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Ramos Diretora / General Manager / Directrice

Good stay

Customer review rating 4.5/5

Joanna Couples - Confirmed reviews ALL

Accommodating staff, nice breakfast selection, amenities satisfied our needs

Dear guest We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Ramos Diretora / General Manager / Directrice

Customer review rating 2.5/5

Alex Couples - Confirmed reviews ALL

The bathroom was very tiny, it actually looked like a mobile unit bathroom installed to the room not suitable for it. The location requires a car. The description mentioned there is a free parking, that's true but it doesn't mention the amount of spots is very limited so by fact at the evening there is no free spots available so you have to go to payed parking which is 5 eur per night, it's cheap but would be nice if they would make it free for guests.

Dear guest Thank you for taking the time to tell us about your experience at the ibis Lisboa Alfragide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Ramos Diretora / General Manager / Directrice

Very well located

Customer review rating 5.0/5

Victor P. L. Business - Confirmed reviews ALL

Good Stay Very Nice Staff

Estimado Hóspede, Obrigada pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas. Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve. Atenciosamente, Carla Ramos Diretora / General Manager / Directrice

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Other web-users rate our hotel

  • 595 reviews 6.8/10 Location
  • 928 reviews 6.8/10 Room
  • 767 reviews 8.2/10 Service
  • 34 reviews 5.6/10 WiFi
  • 592 reviews 8.1/10 Breakfast
  • 392 reviews 7.9/10 Cleanliness
  • 174 reviews 4.5/10 Food
  • 145 reviews 8.2/10 Vibe

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.