Novotel Hong Kong Century

Customer review rating (ALL Rating) 4.3/5 1,708 reviews

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Novotel Hong Kong Century - Image 1
Novotel Hong Kong Century - Image 2
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238 Jaffe Road, WANCHAI, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
0 HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Telephone
Fax +852 2598 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,708 reviews

TripAdvisor Rating  4.0/5  4,060 reviews

Certificate of excellence 2024

Well located

Customer review rating 4.5/5

Virginia Couples - Confirmed reviews ALL

I spent a good vacacion with yours The staff are very friendly and helpful

Dear Virginia, Thank you for such a positive review. It is very rewarding to learn that we provided you with the perfect stay and we are glad our location was ideal for your time here. We also appreciate your kind comment about our team; the acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly uphold our performance. It would be our pleasure to have you return on another occasion. Very best wishes, Ohad Tiktinsky, General Manager

Good location aging amenities

Customer review rating 3.0/5

Fbinet Business - Confirmed reviews ALL

3 night stay for a conference nearby. Staff was nice but breakfast and lounge not up to Novotel standards in my opinion.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our central location served you well during your conference visit, allowing for ease of access to your events and the surrounding attractions of Wan Chai. We regret to hear that some aspects of your stay did not meet the high standards we strive to uphold. Although our amenities underwent refurbishment in 2017 with further enhancements completed in 2023, we are continuously seeking ways to improve and update our facilities to enhance our guest experience. Regarding your breakfast and lounge experience, we are taking considerate steps to ensure our offerings align with the Novotel standards, and we are sorry to hear that these did not fully meet your expectations on this occasion. Our team takes pride in their cordial service and aims to deliver a welcoming atmosphere for all our guests. We are pleased that you found our staff to be pleasant during your stay. We hope to welcome you back. All the best. Ohad Tiktinsky, General Manager

Good location and Comfy Room

Customer review rating 4.5/5

Ac Business - Confirmed reviews ALL

I'm on business trip for 2 nights 3 days, the hotel is clean, comfortable and all the staffs are very friendly. I was given a welcome drink as well as snacks because I'm Gold member. The room I had has a small pocket view of the sea and it was beautiful.

Dear Guest, Thank you for reviewing your recent experience. It's delightful to know that you appreciated the recognition of your Gold member status, the welcome drink, and the view from your room. We are also pleased that you found our location convenient for your business needs and the room comfortable for your stay. However, we regret to hear that our breakfast spread did not fully meet your expectations. Please rest assured that your comments are taken to heart and we are continuously looking for ways to enhance our breakfast selection to delight our valued guests like yourself. Our team is also thrilled to hear that you found our staff to be friendly and accommodating, adding to the comfort of your stay at Novotel Century Hong Kong. We hope to welcome you back. All the best. Ohad Tiktinsky, General Manager

Centrally Located Great helpful staff

Customer review rating 5.0/5

Paul B. Families - Confirmed reviews ALL

When we arrived we were greeted by the a very nice man who introduced himself as Paul Chang from concierge. He helped us throughout our stay with useful tips and what was going on around Hong Kong. He remembered our names and was a pleasure to chat with. He is a real asset to your hotel and a great ambassador for you. Thank you

Dear Paul, Thank you for such a great review. We are thrilled to hear about your positive encounters with our team, particularly with Paul Chang from our concierge desk. His dedication to service excellence is indeed a reflection of the high standards we hold at Novotel Century Hong Kong. Our housekeeping team will be pleased to know that their efforts in maintaining the cleanliness of our hotel have been recognized and appreciated. Your acknowledgment of our sustainable development initiatives is greatly valued, as we strive to operate responsibly and care for the environment. We are also glad that our central location contributed positively to your experience, allowing convenient access to the various attractions and business facilities in Hong Kong. We look forward to a return visit from you in the future. Best wishes, Ohad Tiktinsky, General Manager

Ideal Location

Customer review rating 4.0/5

John V. Business - Confirmed reviews ALL

For attendees at HK Convention, this is an ideal location a few minutes walk to the convention center and also a few minutes walk if you decide to take a tram or MTR

Dear John, Thank you for taking the time to review your stay. We are delighted to hear that our strategic location, just minutes away from the HK Convention and nearby transport options, significantly enhanced your stay with us. We regret to hear about your experience of being placed on a smoking floor. While the smoke was confined to the common areas, we understand this was not your preference, and we will strive to ensure more accurate room allocations in the future. Furthermore, we appreciate your comments regarding the variety of our food offerings. We are continually working on enhancing our menu to keep delighting our guests with new and varied options. It is heartening to learn that Paul made such a positive impact during your stay. Our staff members, including Paul, are dedicated to providing exceptional service and making all our guests feel welcome. We are looking forward to welcoming you again. All the best! Ohad Tiktinsky, General Manager

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Other web-users rate our hotel

  • 2,311 reviews 9.6/10 Location
  • 2,144 reviews 6.5/10 Room
  • 2,199 reviews 8.6/10 Service
  • 34 reviews 8.9/10 WiFi
  • 928 reviews 4.2/10 Comfort
  • 886 reviews 8.2/10 Cleanliness
  • 702 reviews 8.1/10 Breakfast
  • 635 reviews 8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.