Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 2,083 reviews

Novotel Sydney Olympic Park - Image 1
Novotel Sydney Olympic Park - Image 2
Novotel Sydney Olympic Park - Image 3
Novotel Sydney Olympic Park - Image 4

Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • Laundry service and valet parking available

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,083 reviews

TripAdvisor Rating  4.0/5  1,525 reviews

Saved us.

TripAdvisor rating 5.0/5

KerrylP21_12 Friends getaway - TripAdvisor review

We had to find urgent accommodation when we were left stranded by our Booking.com reservation. Novotel were very helpful and efficient and staff were friendly. The restaurant was kept open while we had our rather late meal. Thanks for saving us. Note the curtains were a bit crime scene.

great service staff where so friendly. We loved our stay.

TripAdvisor rating 5.0/5

paul d TripAdvisor review

Arrived and was greeted by Amir. He helped with our luggage and parking. The stay was great. Checked out with Amirs help again. This was a great stay. It certainly was a pleasure to stay at Novotel and we will be planning our next stay with Novotel because of the great service that we received. It make a much better stay when you are greeted and farewelled by pleasant staff.Thanks Novotel and Amir.

Dear Paul D, Thank you for choosing Novotel Sydney Olympic Park and for sharing your wonderful experience with us on TripAdvisor. We are delighted to hear that you enjoyed your stay and that our staff, especially Amir, provided excellent service throughout your visit. Your kind words about our friendly and helpful team members truly mean a lot to us. We're thrilled to know that you had a great experience from check-in to check-out and that you felt welcomed and valued throughout your stay. Providing exceptional service is our top priority, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back to Novotel Sydney Olympic Park for your next stay. If there's anything specific you would like us to arrange for your future visit, please do not hesitate to let us know. Warm regards, Beau Frith Front Office Manager

Great experience

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great room. Spacious, clean, comfortable.

Dear Khoa V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nikhil Sharma Assistant Front Office Manager

Well placed for our work training.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Easy check in, helpful staff, great options for breakfast.

Dear Teresa Josephine C., We are grateful for your thorough review and positive score. Thank you for enjoying your stay with us, we value your candid thoughts and also noted your feedback. We actually have water stations located in the lobby - in Boulevard Bar and in front of the reception. Unfortunately, you were not able to see those. We are delighted you like our breakfast selections as well. We look forward to welcoming you back again. Kind regards, Czarina So Assistant Manager

The staff make this place what it is

TripAdvisor rating 3.0/5

alwaystravelling1973 TripAdvisor review

We booked last minute over the phone on route to the hotel. We had a sporting event early Saturday morning. There was only one person on at checkin and a decent wait, but the service once you got to the front of the line was worth waiting for. The young man was friendly and accomodating. The staff at check out were also great, allowing an extension of an hour so that we could get changed and finish our stay in a relaxed manner. The room was clean and easy to use. There wasn't any body wash in the shower, I called down but couldn't wait the 20 minutes it took to arrive, That's really the only thing I could fault. We will definitely come back.

Thank you for taking the time to share your experience with us. We are delighted to hear that the staff made your stay memorable and that their friendliness and accommodation stood out. We appreciate your understanding regarding the check-in process and are pleased to know that once at the front of the line, the service was worth the wait. It's wonderful to hear that the staff at check-out were also accommodating, allowing you an extension to ensure a relaxed departure. We apologise for the inconvenience with the missing body wash and the delay in its delivery. Your feedback is valuable, and we will address this with our team to ensure a prompter response in the future. We are thrilled to hear that you found the room clean and easy to use, and we look forward to welcoming you back on your next visit. If there's anything specific you would like us to address or if you have further details to share, please feel free to contact us directly. Warm regards, Beau Frith Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 862 reviews 8.2/10 Location
  • 1,452 reviews 5.6/10 Room
  • 1,231 reviews 8.6/10 Service
  • 12 reviews 8.1/10 WiFi
  • 589 reviews 4.7/10 Cleanliness
  • 332 reviews 4/10 Amenities
  • 292 reviews 7.5/10 Breakfast
  • 284 reviews 3.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney Olympic Park